The Used Car Index

2002 GMC Suburban problems

NHTSA lists 7 complaints for the 2002 GMC Suburban, 1 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as GMC SUBURBAN.

At a glance

Complaints
7
With crash
1
With fire
0
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
3,674
Investigations
1
Open investigations
0
Manufacturer communications
78

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FUEL SYSTEM, GASOLINE228.6%
TIRES228.6%
AIR BAGS114.3%
ELECTRICAL SYSTEM114.3%
POWER TRAIN114.3%
SERVICE BRAKES114.3%
Top subsystems
SystemSubsystemComplaints
FUEL SYSTEM, GASOLINEDELIVERY2
TIRESTREAD/BELT2
AIR BAGSFRONTAL1
ELECTRICAL SYSTEMIGNITION1
POWER TRAINAUTOMATIC TRANSMISSION1
TIRESTEMPORARY/EMERGENCY SPARE TIRE1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

1 recalls.

03V094000

Date: 2003-03-07. Systems: STRUCTURE.

Defect: CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

DP05009

Opened: 2005-12-20. Closed: 2006-05-31.

PARKING BRAKE FAILURE

ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.

Systems: PARKING BRAKE.

Linked campaign numbers: None listed.

Manufacturer communications

78 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT25
ENGINE AND ENGINE COOLING17
ELECTRICAL SYSTEM10
POWER TRAIN10
EQUIPMENT ADAPTIVE/MOBILITY6
STRUCTURE6
ENGINE5
WHEELS4

11020816

Date: 2025-07-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

11010544

Date: 2024-10-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

11006621

Date: 2024-08-26. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is com

11006421

Date: 2024-07-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions durin

11004761

Date: 2024-06-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, FUEL/PROPULSION SYSTEM.

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

11004557

Date: 2024-06-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

11002312

Date: 2024-06-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

10252735

Date: 2024-03-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

10251890

Date: 2024-03-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10250775

Date: 2024-02-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SUBURBAN7

Same model, other years

All model years | All GMC models

Other GMC models, 2002

Sources

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