NHTSA lists 31 complaints for the 2014 Honda Crosstour, 2 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 5 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as HONDA CROSSTOUR.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 12 | 38.7% | 0.84 |
|---|
| electrical electronic | 9 | 29.0% | 0.86 |
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| loss of control | 5 | 16.1% | 0.88 |
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| visibility or lighting | 2 | 6.5% | 1.00 |
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| noise or comfort | 1 | 3.2% | 0.76 |
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| restraint or airbag | 1 | 3.2% | 0.80 |
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| structural or corrosion | 1 | 3.2% | 1.00 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| low | 19 | 61.3% | 0.79 |
|---|
| moderate | 10 | 32.3% | 0.76 |
|---|
| high | 2 | 6.5% | 1.00 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 31 tagged complaints of 31 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
3 recalls.
Date: 2019-06-27. Systems: AIR BAGS.
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air ba (excerpt)
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-05-16. Systems: AIR BAGS.
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly duri (excerpt)
Consequence: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury. (excerpt)
Remedy: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P. (excerpt)
Do not drive: No. Park outside: No.
Date: 2018-09-27. Systems: AIR BAGS.
Defect: Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U (excerpt)
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
41 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE | 11 |
|---|
| EQUIPMENT | 9 |
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| POWER TRAIN | 8 |
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| ELECTRICAL SYSTEM | 5 |
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| STEERING | 5 |
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| AIR BAGS | 4 |
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| STRUCTURE | 4 |
|---|
| ENGINE AND ENGINE COOLING | 1 |
|---|
10186009
Date: 2021-01-23. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
"Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye"
10172570
Date: 2020-03-10. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
10164152
Date: 2019-08-21. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Owner Notification Letter - The vehicle's steering may feel heavier than normal - or is hard to turn - particularly when the vehicle is not moving because of an electric power steering (EPS) control unit failure. If this happens, either the EPS indicator blinks with no diagnostic trouble codes (DTCs
10163784
Date: 2019-08-13. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
Warranty Extension: Customer Support Program For Front Passenger's Airbag Inflator for 2010-12 Accord and Other Listed Years and Models (Expires September 30, 2028)
10162889
Date: 2019-07-11. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Service Bulletin - American Honda is extending the warranty on the EPS (electric power steering) control unit to 15 years from the original date of purchase with unlimited miles. This warranty covers vehicles where the steering feels heavier than normal, or is hard to turn, particularly when the veh
10162894
Date: 2019-07-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STEERING.
Dealer Message - Today, July 11, 2019, Honda is announcing a warranty extension for certain 2013-14 Crosstour vehicles to address a concern with the electric power steering (EPS) system. Under certain conditions, affected vehicles may experience heavier than normal steering, the EPS indicator may bl
10165333
Date: 2019-07-11. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
This SKU is a Front Upper Ball Joint. The customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. The outer diameter being too small would prevent the part from being installed, and would therefore have no impact on
10163132
Date: 2019-07-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2015 Crosstours with a customer complaint of paint peel (NH603P White Diamond Pearl). To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kin
10161650
Date: 2019-06-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2015 Crosstours with a customer complaint of paint peel (NH603P White Diamond Pearl). To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kin
10160916
Date: 2019-05-31. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Engineering Request for Investigation - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2015 Crosstours with a customer complaint of paint peel (NH603P White Diamond Pearl). To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempt