The Used Car Index

2020 Honda Insight problems

NHTSA lists 31 complaints for the 2020 Honda Insight, 3 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as HONDA INSIGHT.

At a glance

Complaints
31
With crash
3
With fire
0
With injury (complaints)
2
Injuries
2
Deaths
0
Recalls
6
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,490,460
Investigations
3
Open investigations
1
Manufacturer communications
50

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FORWARD COLLISION AVOIDANCE1238.7%
ELECTRICAL SYSTEM722.6%
POWER TRAIN516.1%
ENGINE412.9%
SERVICE BRAKES39.7%
STRUCTURE39.7%
UNKNOWN OR OTHER39.7%
STEERING26.5%
VEHICLE SPEED CONTROL26.5%
AIR BAGS13.2%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING7
FORWARD COLLISION AVOIDANCEWARNINGS5
STRUCTUREBODY2
STRUCTUREFRAME AND MEMBERS1
VEHICLE SPEED CONTROLCRUISE CONTROL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control1238.7%0.75
electrical electronic1032.3%0.74
mechanical failure412.9%0.90
noise or comfort26.5%1.00
fire or overheating13.2%0.98
restraint or airbag13.2%0.85
structural or corrosion13.2%0.96
Severities
LabelCountShare of taggedMean confidence
moderate2477.4%0.88
low412.9%0.69
high39.7%0.98

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 31 tagged complaints of 31 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

6 recalls.

26V332000

Date: 2026-05-21. Systems: AIR BAGS.

Defect: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civi (excerpt)

Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury. (excerpt)

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involve (excerpt)

Do not drive: No. Park outside: No.

23V858000

Date: 2023-12-18. Systems: FUEL SYSTEM, GASOLINE.

Defect: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tan (excerpt)

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash. (excerpt)

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314. (excerpt)

Do not drive: No. Park outside: No.

21V215000

Date: 2021-03-25. Systems: FUEL SYSTEM, GASOLINE.

Defect: Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.

Do not drive: No. Park outside: No.

20V798000

Date: 2020-12-17. Systems: ELECTRICAL SYSTEM.

Defect: Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

Consequence: A loss of drive power can increase the risk of a crash.

Remedy: Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

Do not drive: No. Park outside: No.

20V771000

Date: 2020-12-10. Systems: BACK OVER PREVENTION, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY, VISIBILITY/WIPER.

Defect: Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, (excerpt)

Consequence: Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash. (excerpt)

Remedy: Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95. (excerpt)

Do not drive: No. Park outside: No.

20V314000

Date: 2020-05-28. Systems: FUEL SYSTEM, GASOLINE.

Defect: Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.

Do not drive: No. Park outside: No.

Investigations

3 investigations; 1 open.

EA25002

Opened: 2025-01-17. Closed: Not listed.

Inadvertent Automatic Emergency Braking

On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehic

Systems: FORWARD COLLISION AVOIDANCE.

Linked campaign numbers: None listed.

PE24008

Opened: 2024-03-07. Closed: 2025-01-17.

Inadvertent Automatic Emergency Braking

On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehic

Systems: FORWARD COLLISION AVOIDANCE.

Linked campaign numbers: None listed.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

Manufacturer communications

50 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM18
PARKING BRAKE10
EQUIPMENT8
ENGINE AND ENGINE COOLING7
AIR BAGS3
FORWARD COLLISION AVOIDANCE3
SUSPENSION3
VEHICLE SPEED CONTROL3

10244663

Date: 2023-10-25. Type: Service Bulletin/Repair Instructions. Systems: VEHICLE SPEED CONTROL.

Service Bulletin - The ACC system error message comes on while driving when outside temperatures are low/near freezing due to snow and ice getting stuck to the front of the millimeter wave radar. This can cause DTC P2583-76 (Temporary stop of Integrated Driver Support System [Misalignment Millimeter

10244299

Date: 2023-10-17. Type: Service Bulletin/Repair Instructions. Systems: FORWARD COLLISION AVOIDANCE, VEHICLE SPEED CONTROL.

Service News - If an Adaptive Cruise Control System Problem comes back on when the vehicle is driven in freezing conditions, inform the customer it is likely due to snow or ice buildup on the radar. Advise the customer of the following procedure to clean the front grille where the radar is located.

10233670

Date: 2023-03-27. Type: Service Bulletin/Repair Instructions. Systems: PARKING BRAKE.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured dat

10232967

Date: 2023-03-10. Type: Service Bulletin/Repair Instructions. Systems: PARKING BRAKE.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured dat

10232246

Date: 2023-02-23. Type: Service Bulletin/Repair Instructions. Systems: PARKING BRAKE.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured dat

10231829

Date: 2023-02-07. Type: Service Bulletin/Repair Instructions. Systems: PARKING BRAKE.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on the Dri

10230593

Date: 2023-01-18. Type: Service Bulletin/Repair Instructions. Systems: PARKING BRAKE.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below.

10229680

Date: 2023-01-03. Type: Service Bulletin/Repair Instructions. Systems: PARKING BRAKE, STEERING, SUSPENSION, VEHICLE SPEED CONTROL.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below.

10228194

Date: 2022-12-13. Type: Service Bulletin/Repair Instructions. Systems: PARKING BRAKE.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured date on t

10227233

Date: 2022-11-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, PARKING BRAKE.

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for any & all 2018-2022 Accord Hybrids, 2020-2022 CR-V Hybrids & 2019-2022 Insights that match the criteria listed below. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
INSIGHT31

Same model, other years

All model years | All Honda models

Other Honda models, 2020

Sources

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