The Used Car Index

2021 Infiniti Q60 problems

NHTSA lists 3 complaints for the 2021 Infiniti Q60, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as INFINITI Q60.

At a glance

Complaints
3
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
12,943
Investigations
0
Open investigations
0
Manufacturer communications
111

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE266.7%
FORWARD COLLISION AVOIDANCE133.3%
POWER TRAIN133.3%
STRUCTURE133.3%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEWARNINGS1
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic266.7%0.95
mechanical failure133.3%0.99
Severities
LabelCountShare of taggedMean confidence
low266.7%0.48
moderate133.3%0.89

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 3 tagged complaints of 3 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

21V599000

Date: 2021-08-02. Systems: BACK OVER PREVENTION.

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.

Do not drive: No. Park outside: No.

21V234000

Date: 2021-04-04. Systems: ENGINE AND ENGINE COOLING.

Defect: Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.

Consequence: A lack of fuel may cause an engine stall, increasing the risk of a crash.

Remedy: INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

111 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM68
EQUIPMENT20
ENGINE AND ENGINE COOLING11
VISIBILITY5
EXTERIOR LIGHTING4
FORWARD COLLISION AVOIDANCE4
POWER TRAIN4
STRUCTURE4

11031720

Date: 2026-04-13. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement a Certification Labela or a VIN Plate/Labela may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be

11014469

Date: 2025-02-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE.

AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 201

11014066

Date: 2025-02-04. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

TURBOCHARGER REPLACEMENT PROCEDURE APPLIED ENGINES: VR30DDTT IF YOU CONFIRM One or both turbochargers require replacement. ACTION 1. Replace the affected turbocharger(s). i ? Refer to the SERVICE PROCEDURE in this bulletin for the updated procedure. IMPORTANT: You MUST closely follow the entire SERV

11009064

Date: 2024-09-19. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D

11006961

Date: 2024-08-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT: i ? If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the TCU. Have the client contact the AT&T Support line at 1 (888) 719-7242. i ? See ITB12-011 for models built before those li

11006962

Date: 2024-08-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM The AV control unit needs to be replaced. ACTION 1. Read and save the VIN. 2. Read and save the configuration. 3. Replace the

11006964

Date: 2024-08-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS: Vehicles equipped with Telematics SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 for a Internal batterya to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in the TCU,

11006966

Date: 2024-08-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function beco

11006990

Date: 2024-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2020-2024 Q50 (V37) 2020-2022 Q60 (CV37) 2020-2024 QX80 (Z62) SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a w

11004954

Date: 2024-05-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
Q603

Same model, other years

All model years | All Infiniti models

Other Infiniti models, 2021

Sources

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