The Used Car Index

2021 Infiniti QX80 problems

NHTSA lists 7 complaints for the 2021 Infiniti QX80, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as INFINITI QX80.

At a glance

Complaints
7
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
168,149
Investigations
0
Open investigations
0
Manufacturer communications
98

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE228.6%
FUEL/PROPULSION SYSTEM228.6%
VEHICLE SPEED CONTROL228.6%
EXTERIOR LIGHTING114.3%
POWER TRAIN114.3%
UNKNOWN OR OTHER114.3%
VISIBILITY114.3%
Top subsystems
SystemSubsystemComplaints
EXTERIOR LIGHTINGTURN SIGNAL1
VISIBILITYSUN/MOON ROOF ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control457.1%0.88
mechanical failure114.3%0.71
structural or corrosion114.3%1.00
visibility or lighting114.3%0.99
Severities
LabelCountShare of taggedMean confidence
moderate685.7%0.93
low114.3%0.96

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 7 tagged complaints of 7 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

26V455000

Date: 2026-07-15. Systems: EQUIPMENT.

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number (excerpt)

Consequence: An overloaded vehicle can increase the risk of a crash. (excerpt)

Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4 (excerpt)

Do not drive: No. Park outside: No.

21V599000

Date: 2021-08-02. Systems: BACK OVER PREVENTION.

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.

Do not drive: No. Park outside: No.

21V373000

Date: 2021-05-20. Systems: FUEL SYSTEM, GASOLINE.

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.

Consequence: Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

98 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM59
EQUIPMENT15
ENGINE AND ENGINE COOLING5
FORWARD COLLISION AVOIDANCE5
VISIBILITY5
EXTERIOR LIGHTING4
POWER TRAIN4
SEAT BELTS4

11031720

Date: 2026-04-13. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement a Certification Labela or a VIN Plate/Labela may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be

11014469

Date: 2025-02-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE.

AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 201

11009064

Date: 2024-09-19. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D

11009065

Date: 2024-09-19. Type: Service Bulletin/Repair Instructions. Systems: SEAT BELTS.

SERVICE INFORMATION In the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes. Refer to the information in this bulletin, along with the related vehicle ownera s manual. Figure 1 Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qua

11006961

Date: 2024-08-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT: i ? If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the TCU. Have the client contact the AT&T Support line at 1 (888) 719-7242. i ? See ITB12-011 for models built before those li

11006962

Date: 2024-08-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM The AV control unit needs to be replaced. ACTION 1. Read and save the VIN. 2. Read and save the configuration. 3. Replace the

11006964

Date: 2024-08-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS: Vehicles equipped with Telematics SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 for a Internal batterya to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in the TCU,

11006966

Date: 2024-08-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function beco

11006990

Date: 2024-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2020-2024 Q50 (V37) 2020-2022 Q60 (CV37) 2020-2024 QX80 (Z62) SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a w

11002539

Date: 2024-05-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
QX807

Same model, other years

All model years | All Infiniti models

Other Infiniti models, 2021

Sources

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