The Used Car Index

2021 Infiniti QX50 problems

NHTSA lists 40 complaints for the 2021 Infiniti QX50, 2 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 4 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as INFINITI QX50.

At a glance

Complaints
40
With crash
2
With fire
0
With injury (complaints)
2
Injuries
4
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
443,899
Investigations
1
Open investigations
0
Manufacturer communications
127

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE1845.0%
ELECTRICAL SYSTEM820.0%
ENGINE AND ENGINE COOLING717.5%
FORWARD COLLISION AVOIDANCE717.5%
POWER TRAIN410.0%
SERVICE BRAKES410.0%
UNKNOWN OR OTHER37.5%
EXTERIOR LIGHTING12.5%
FUEL SYSTEM, GASOLINE12.5%
FUEL/PROPULSION SYSTEM12.5%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING5
FORWARD COLLISION AVOIDANCEWARNINGS3
LANE DEPARTUREWARNING1
POWER TRAINAXLE ASSEMBLY1
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure1947.5%0.78
loss of control922.5%0.61
electrical electronic615.0%0.81
unclear37.5%0.87
noise or comfort25.0%0.73
fire or overheating12.5%0.69
Severities
LabelCountShare of taggedMean confidence
moderate2767.5%0.85
low1127.5%0.61
high25.0%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 40 tagged complaints of 40 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

25V437000

Date: 2025-06-27. Systems: ENGINE AND ENGINE COOLING.

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.

Consequence: Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.

Remedy: Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.

Do not drive: No. Park outside: No.

21V402000

Date: 2021-05-27. Systems: STEERING, SUSPENSION.

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Consequence: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE23023

Opened: 2023-12-13. Closed: 2025-07-18.

Complete loss of motive power due to engine failure

On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting e

Systems: ENGINE, ENGINE AND ENGINE COOLING.

Linked campaign numbers: 25V437.

Manufacturer communications

127 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM69
EQUIPMENT23
POWER TRAIN15
ENGINE AND ENGINE COOLING8
STRUCTURE7
VISIBILITY7
EXTERIOR LIGHTING4
FORWARD COLLISION AVOIDANCE4

11036441

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

ROARING NOISE FROM THE ENGINE COOLING FAN ASSEMBLY AND THE A/C IS NOT COOLING IF YOU CONFIRM A roaring noise from the engine cooling fan assembly (engine fan on high not cycling) is present, and the Air Conditioning (A/C) is not cooling. ACTION 1. Check the hardware part number for the IPDM E/R. 2.

11031720

Date: 2026-04-13. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement a Certification Labela or a VIN Plate/Labela may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be

11024397

Date: 2025-10-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

IF YOU CONFIRM The client states that either the rear hatch is inoperative, or the rear hatch closes after opening only a small amount, AND DTC B2426-23 for a SPINDLE SENSOR LHa and/or DTC B2427-23 for a SPINDLE SENSOR RHa is stored, AND/OR There is a growling type noise from the rear hatch ar

11014469

Date: 2025-02-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE.

AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 201

11009064

Date: 2024-09-19. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D

11006961

Date: 2024-08-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT: i ? If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the TCU. Have the client contact the AT&T Support line at 1 (888) 719-7242. i ? See ITB12-011 for models built before those li

11006962

Date: 2024-08-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM The AV control unit needs to be replaced. ACTION 1. Read and save the VIN. 2. Read and save the configuration. 3. Replace the

11006964

Date: 2024-08-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS: Vehicles equipped with Telematics SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 for a Internal batterya to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in the TCU,

11006966

Date: 2024-08-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function beco

11006993

Date: 2024-07-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

FALSE ACTIVATION OF AEB OR FCW APPLIED VEHICLES: 2021-2022 QX50 (J55) APPLIED DATES: Built on or before August 08, 2022 APPLIED SYSTEMS: Only vehicles equipped with Electronic Power Steering IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Au

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
QX5040

Same model, other years

All model years | All Infiniti models

Other Infiniti models, 2021

Sources

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