NHTSA lists 148 complaints for the 2019 Jaguar I-Pace, 2 of them mention a crash and 4 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as JAGUAR I-PACE.
Recalls
See new recalls and investigations this week.
8 recalls.
Date: 2024-12-12. Systems: ELECTRICAL SYSTEM.
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles that received an improper interim repair under recall number 24V-633. The high-voltage battery may overheat. (excerpt)
Consequence: A high-voltage battery that overheats increases the risk of a fire. (excerpt)
Remedy: Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will update the battery energy control module software as an interim repair, free of charge. Owner notification letters were mailed February 6, 2025. As a final repair, Jaguar will repurchase the vehicles under recall number (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-08-23. Systems: ELECTRICAL SYSTEM.
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles. The high-voltage battery may overheat. (excerpt)
Consequence: A high-voltage battery that overheats increases the risk of a fire. (excerpt)
Remedy: Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. As an interim repair, dealers will update the battery energy control module software, free of charge. Owner letters were mailed March 5, 2025. JLR will repurchase the vehicles. Owners may contact Jaguar customer service at 1-800-45 (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-03-07. Systems: ELECTRICAL SYSTEM.
Defect: Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.
Do not drive: No. Park outside: Yes.
Date: 2024-02-08. Systems: ELECTRICAL SYSTEM.
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Consequence: Electrical arcing increases the risk of a fire.
Remedy: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.
Do not drive: No. Park outside: No.
Date: 2024-02-08. Systems: ELECTRICAL SYSTEM.
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat. (excerpt)
Consequence: A high-voltage battery that overheats increases the risk of a fire. (excerpt)
Remedy: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -80 (excerpt)
Do not drive: No. Park outside: Yes.
Date: 2023-10-19. Systems: ELECTRICAL SYSTEM.
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat. (excerpt)
Consequence: The high-voltage battery overheating increases the risk of a fire. (excerpt)
Remedy: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for t (excerpt)
Do not drive: No. Park outside: Yes.
Date: 2023-05-25. Systems: ELECTRICAL SYSTEM.
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat. (excerpt)
Consequence: The high-voltage battery overheating increases the risk of a fire. (excerpt)
Remedy: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may (excerpt)
Do not drive: No. Park outside: Yes.
Date: 2019-05-09. Systems: SERVICE BRAKES.
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence: A delay in deceleration, increases the distance needed to stop and the risk of a crash.
Remedy: Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.
Do not drive: No. Park outside: No.
Manufacturer communications
360 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 190 |
|---|
| EQUIPMENT | 122 |
|---|
| POWER TRAIN | 24 |
|---|
| STRUCTURE | 22 |
|---|
| UNKNOWN OR OTHER | 18 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 16 |
|---|
| SEATS | 15 |
|---|
| SUSPENSION | 14 |
|---|
11035733
Date: 2026-07-04. Type: Other. Systems: UNKNOWN OR OTHER.
Unable to select Navigation when pressing the navigation Tile on the Touchscreen.
11030752
Date: 2026-03-10. Type: Other. Systems: ELECTRICAL SYSTEM.
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
11027471
Date: 2025-12-12. Type: Other. Systems: POWER TRAIN.
Vehicle unable to move and/or ignition not able to turn on.
11022439
Date: 2025-08-29. Type: Other. Systems: UNKNOWN OR OTHER.
Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
11022393
Date: 2025-08-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
High Voltage Coolant Heater (HVCH) unit may fail. This results in a lack of passenger compartment heating. The functionality of the heated windshield remains unaffected.
11018307
Date: 2025-05-09. Type: Other. Systems: UNKNOWN OR OTHER.
REVERSE CAMERA GRID LINES MISSING AFTER IPMB UPDATE
11019080
Date: 2025-05-05. Type: Other. Systems: UNKNOWN OR OTHER.
Grid lines are no longer showing in the reverse camera image after a software update to IPMB camera module.
11017740
Date: 2025-04-11. Type: Other. Systems: ELECTRICAL SYSTEM.
Leaking windshield that caused the water ingress on the electrical component.
11017743
Date: 2025-04-11. Type: Other. Systems: UNKNOWN OR OTHER.
Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
11016645
Date: 2025-03-17. Type: Other. Systems: UNKNOWN OR OTHER.
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.