The Used Car Index

2023 Jaguar I-Pace problems

NHTSA lists 2 complaints for the 2023 Jaguar I-Pace, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as JAGUAR I-PACE.

At a glance

Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
2
Recall potential units (maximum)
6,422
Investigations
0
Open investigations
0
Manufacturer communications
122

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM150.0%
VISIBILITY/WIPER150.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control150.0%0.98
noise or comfort150.0%0.87
Severities
LabelCountShare of taggedMean confidence
moderate2100.0%0.85

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

24V134000

Date: 2024-02-22. Systems: EXTERIOR LIGHTING.

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 Jaguar I-Pace vehicles. In the event that one of the turn signals stops working, the turn signal flash rate frequency will not adjust to warn the driver that a turn signal is not working correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, R (excerpt)

Consequence: Inoperative rear turn signals may not notify other drivers of a turning vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the Car Configuration File (CCF) software, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H475. (excerpt)

Do not drive: No. Park outside: No.

23V709000

Date: 2023-10-19. Systems: ELECTRICAL SYSTEM.

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat. (excerpt)

Consequence: The high-voltage battery overheating increases the risk of a fire. (excerpt)

Remedy: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for t (excerpt)

Do not drive: No. Park outside: Yes.

23V369000

Date: 2023-05-25. Systems: ELECTRICAL SYSTEM.

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat. (excerpt)

Consequence: The high-voltage battery overheating increases the risk of a fire. (excerpt)

Remedy: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may (excerpt)

Do not drive: No. Park outside: Yes.

Investigations

0 investigations; 0 open.

Manufacturer communications

122 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM50
UNKNOWN OR OTHER41
EQUIPMENT32
SUSPENSION4
SERVICE BRAKES3
EXTERIOR LIGHTING2
LATCHES/LOCKS/LINKAGES2
STRUCTURE2

11037118

Date: 2026-08-21. Type: Other. Systems: UNKNOWN OR OTHER.

TCU Activation Failure And InControl App Inoperative After Software Update

11035665

Date: 2026-07-31. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Lane Keep Assist Malfunction

11035666

Date: 2026-07-31. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

New Steering Wheel - Hands On Detection (HOD) Renew

11035737

Date: 2026-07-22. Type: Other. Systems: UNKNOWN OR OTHER.

Intermittent Passive Entry Operation 24MY Or With New Service Smart Key Fob.

11035733

Date: 2026-07-04. Type: Other. Systems: UNKNOWN OR OTHER.

Unable to select Navigation when pressing the navigation Tile on the Touchscreen.

11033395

Date: 2026-05-16. Type: Other. Systems: UNKNOWN OR OTHER.

Software Over The Air (SOTA) updates are failing to complete. Specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention.

11032420

Date: 2026-04-17. Type: Other. Systems: UNKNOWN OR OTHER.

Software Over The Air (SOTA) updates are failing to complete.

11031091

Date: 2026-03-20. Type: Other. Systems: ELECTRICAL SYSTEM.

Software Over The Air (SOTA) updates are failing to complete

11030743

Date: 2026-03-18. Type: Other. Systems: UNKNOWN OR OTHER.

Wireless Charger - Charging Interruption With iPhone 15 and 16 Devices

11030964

Date: 2026-03-13. Type: Other. Systems: UNKNOWN OR OTHER.

While driving with satellite maps, sometimes image doesn't load fully and then comes back

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
I-PACE2

Same model, other years

All model years | All Jaguar models

Other Jaguar models, 2023

Sources

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