The Used Car Index

2020 Jaguar XE problems

NHTSA lists 2 complaints for the 2020 Jaguar XE, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as JAGUAR XE.

At a glance

Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
5,329
Investigations
0
Open investigations
0
Manufacturer communications
297

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM2100.0%
ENGINE150.0%
POWER TRAIN150.0%
SERVICE BRAKES150.0%
UNKNOWN OR OTHER150.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic2100.0%0.99
Severities
LabelCountShare of taggedMean confidence
low150.0%0.45
moderate150.0%0.69

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

25V017000

Date: 2025-01-16. Systems: BACK OVER PREVENTION, ELECTRICAL SYSTEM.

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar XE vehicles. Due to wiring damage in the trunk, the rearview camera image may not appear on the display. (excerpt)

Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash. (excerpt)

Remedy: Dealers will inspect and repair, or replace the rearview camera wiring harness, as necessary, free of charge. Owner letters were mailed February 2, 2026. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H535. This recall replaces and expands previous recall number 23V-501. Vehicles already repaired under recall 23V-501 will need to have the new (excerpt)

Do not drive: No. Park outside: No.

21V248000

Date: 2021-04-08. Systems: STRUCTURE.

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 and 2020 Jaguar XE vehicles that received a replacement rear rail assembly as part of a service repair. Missing spot welds may weaken the structural strength of the rear rail assembly.

Consequence: The weakened rear rail assembly may allow the rear bumper beam to detach when the vehicle is being towed or the tow-bar assembly to detach when towing a trailer. Either of these scenarios can increase the risk of a crash.

Remedy: Jaguar will notify owners, and dealers will replace the rear rail assembly, free of charge. Owner letters were mailed May 7, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H349.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

297 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM111
EQUIPMENT87
POWER TRAIN80
ENGINE AND ENGINE COOLING40
ENGINE29
EQUIPMENT ADAPTIVE/MOBILITY18
UNKNOWN OR OTHER16
SEATS7

11033242

Date: 2026-05-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.

11028602

Date: 2026-01-28. Type: Other. Systems: UNKNOWN OR OTHER.

After vehicle off, the fan continues to run at high speeds.

11027539

Date: 2025-12-20. Type: Other. Systems: ENGINE.

Coolant fan may continue running at high speed after ignition shut-off

11025064

Date: 2025-10-14. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

MIL Illuminated.

11020209

Date: 2025-06-13. Type: Other. Systems: POWER TRAIN.

MIL on Instrument cluster.

11018301

Date: 2025-05-09. Type: Other. Systems: UNKNOWN OR OTHER.

AUTOFRED APPROVAL a COSMETIC DEFECT ON IDMA AND ICDM

11017740

Date: 2025-04-11. Type: Other. Systems: ELECTRICAL SYSTEM.

Leaking windshield that caused the water ingress on the electrical component.

11016645

Date: 2025-03-17. Type: Other. Systems: UNKNOWN OR OTHER.

This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.

11016647

Date: 2025-03-14. Type: Other. Systems: SERVICE BRAKES.

There have been several FRED submissions for a customer allegation of a brake noise concern.

11016648

Date: 2025-03-14. Type: Other. Systems: SERVICE BRAKES.

There have been several FRED submissions for a customer allegation of brake judder/vibration.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
XE2

Same model, other years

All model years | All Jaguar models

Other Jaguar models, 2020

Sources

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