NHTSA lists 97 complaints for the 2023 Jeep Grand Cherokee 4XE, 1 of them mention a crash and 3 mention a fire. 1 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as JEEP GRAND CHEROKEE 4XE.
At a glance
Complaints
97
With crash
1
With fire
3
With injury (complaints)
1
Injuries
2
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
328,381
Investigations
0
Open investigations
0
Manufacturer communications
335
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ELECTRICAL SYSTEM
47
48.5%
ENGINE
23
23.7%
POWER TRAIN
15
15.5%
UNKNOWN OR OTHER
15
15.5%
FUEL/PROPULSION SYSTEM
12
12.4%
STEERING
10
10.3%
FORWARD COLLISION AVOIDANCE
9
9.3%
SUSPENSION
6
6.2%
SERVICE BRAKES
4
4.1%
LANE DEPARTURE
3
3.1%
Top subsystems
System
Subsystem
Complaints
FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING
7
LANE DEPARTURE
BLIND SPOT DETECTION
2
LANE DEPARTURE
WARNING
2
FORWARD COLLISION AVOIDANCE
ADAPTIVE CRUISE CONTROL
1
FORWARD COLLISION AVOIDANCE
WARNINGS
1
LANE DEPARTURE
ASSIST
1
STRUCTURE
BODY
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involve
Defect: Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire. (excerpt)
Consequence: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury. (excerpt)
Remedy: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall bec (excerpt)
Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. (excerpt)
Consequence: A vehicle fire while parked or driving can increase the risk of injury. (excerpt)
Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interi (excerpt)
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
335 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
129
STRUCTURE
45
ENGINE
20
UNKNOWN OR OTHER
18
SUSPENSION
17
POWER TRAIN
14
STEERING
14
SERVICE BRAKES
5
11037582
Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: a **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** a FCW OFF light ON with no DTCs and can't turn off. a Blank screen an
11037592
Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
APPLIQUE - FRONT DOOR
11037354
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
MIL-On and/or Engine Oil Leak
11037355
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Auto Emergency Braking (AEB) Unavailable a Service Required Message In Cluster
11037350
Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
11037345
Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
11036761
Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective
11036762
Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is
11036771
Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
11036280
Date: 2026-08-14. Type: Service Bulletin/Repair Instructions. Systems: STEERING, WHEELS.
Steering Dragging While Recreational Flat Towing Behind RV.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.