NHTSA lists 388 complaints for the 2023 Jeep Grand Cherokee, 14 of them mention a crash and 3 mention a fire. 9 complaints mention an injury, with 17 injuries and 1 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as JEEP GRAND CHEROKEE.
Recalls
See new recalls and investigations this week.
21 recalls. Showing the latest 10 of 21.
Date: 2026-09-01. Systems: SUSPENSION.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involve
Do not drive: No. Park outside: No.
Date: 2026-06-30. Systems: POWER TRAIN.
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter inte (excerpt)
Consequence: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash. (excerpt)
Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026. (excerpt)
Do not drive: No. Park outside: No.
Date: 2026-05-21. Systems: AIR BAGS.
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence: Delayed air bag deployment during a crash increases the risk of injury.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Do not drive: No. Park outside: No.
Date: 2026-01-29. Systems: SUSPENSION.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving. (excerpt)
Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash. (excerpt)
Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. V (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-10-30. Systems: ELECTRICAL SYSTEM.
Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. (excerpt)
Consequence: A vehicle fire can increase the risk of injury. (excerpt)
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners (excerpt)
Do not drive: No. Park outside: Yes.
Date: 2025-09-04. Systems: ELECTRICAL SYSTEM.
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Do not drive: No. Park outside: No.
Date: 2025-07-17. Systems: SEATS.
Defect: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Do not drive: No. Park outside: No.
Date: 2025-06-26. Systems: VISIBILITY.
Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
Do not drive: No. Park outside: No.
Date: 2024-11-27. Systems: AIR BAGS.
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Do not drive: No. Park outside: No.
Date: 2024-06-13. Systems: BACK OVER PREVENTION.
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andA Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federa (excerpt)
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. (excerpt)
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
826 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 236 |
|---|
| STRUCTURE | 83 |
|---|
| EQUIPMENT | 79 |
|---|
| POWER TRAIN | 60 |
|---|
| UNKNOWN OR OTHER | 47 |
|---|
| BACK OVER PREVENTION | 42 |
|---|
| ENGINE AND ENGINE COOLING | 41 |
|---|
| STEERING | 32 |
|---|
11037582
Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: a **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** a FCW OFF light ON with no DTCs and can't turn off. a Blank screen an
11037592
Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
APPLIQUE - FRONT DOOR
11037354
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
MIL-On and/or Engine Oil Leak
11037355
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Auto Emergency Braking (AEB) Unavailable a Service Required Message In Cluster
11037350
Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
11037345
Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
11036761
Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective
11036762
Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is
11036771
Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
11036280
Date: 2026-08-14. Type: Service Bulletin/Repair Instructions. Systems: STEERING, WHEELS.
Steering Dragging While Recreational Flat Towing Behind RV.