The Used Car Index

2023 Jeep Grand Cherokee L problems

NHTSA lists 94 complaints for the 2023 Jeep Grand Cherokee L, 3 of them mention a crash and 2 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as JEEP GRAND CHEROKEE L.

At a glance

Complaints
94
With crash
3
With fire
2
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
6
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
419,035
Investigations
1
Open investigations
1
Manufacturer communications
332

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
SUSPENSION3739.4%
ELECTRICAL SYSTEM2324.5%
FORWARD COLLISION AVOIDANCE1212.8%
UNKNOWN OR OTHER88.5%
ENGINE66.4%
SERVICE BRAKES66.4%
STEERING66.4%
VISIBILITY55.3%
POWER TRAIN44.3%
SEATS44.3%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING9
FORWARD COLLISION AVOIDANCEWARNINGS6
SUSPENSIONREAR3
VISIBILITYDEFROSTER/DEFOGGER/HVAC SYSTEM3
LANE DEPARTUREBLIND SPOT DETECTION2
STRUCTUREBODY2
VEHICLE SPEED CONTROLACCELERATOR PEDAL2
EQUIPMENTELECTRICAL1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
LATCHES/LOCKS/LINKAGESDOORS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure4143.6%0.96
electrical electronic2223.4%0.85
loss of control1212.8%0.81
visibility or lighting55.3%0.87
noise or comfort44.3%0.81
unclear44.3%0.80
restraint or airbag33.2%0.82
fire or overheating22.1%0.59
structural or corrosion11.1%0.49
Severities
LabelCountShare of taggedMean confidence
moderate6164.9%0.84
low2526.6%0.64
high66.4%0.91
critical22.1%0.51

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 94 tagged complaints of 94 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

6 recalls.

26V562000

Date: 2026-09-01. Systems: SUSPENSION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involve

Do not drive: No. Park outside: No.

26V328000

Date: 2026-05-21. Systems: AIR BAGS.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence: Delayed air bag deployment during a crash increases the risk of injury.

Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Do not drive: No. Park outside: No.

26V051000

Date: 2026-01-29. Systems: SUSPENSION.

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving. (excerpt)

Consequence: Rear coil springs that detach from the vehicle while driving increase the risk of a crash. (excerpt)

Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. V (excerpt)

Do not drive: No. Park outside: No.

25V472000

Date: 2025-07-17. Systems: SEATS.

Defect: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Consequence: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

Do not drive: No. Park outside: No.

25V430000

Date: 2025-06-26. Systems: VISIBILITY.

Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

Do not drive: No. Park outside: No.

24V897000

Date: 2024-11-27. Systems: AIR BAGS.

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

RQ25005

Opened: 2025-12-11. Closed: Not listed.

Recall 23V-413 Post Remedy Failures

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022a 2023 Jeep Grand Cherokee and2021a 2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can incre

Systems: SUSPENSION.

Linked campaign numbers: 26V051, 26V562.

Manufacturer communications

332 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM114
STRUCTURE42
ENGINE26
UNKNOWN OR OTHER18
SUSPENSION16
POWER TRAIN15
STEERING14
Radio6

11037582

Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: a **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** a FCW OFF light ON with no DTCs and can't turn off. a Blank screen an

11037592

Date: 2026-09-23. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

APPLIQUE - FRONT DOOR

11037355

Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Auto Emergency Braking (AEB) Unavailable a Service Required Message In Cluster

11037350

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11037345

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

11036761

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective

11036762

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is

11036771

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.

11036279

Date: 2026-08-14. Type: Service Bulletin/Repair Instructions. Systems: BACK OVER PREVENTION.

Instrument Panel Cluster (IPC) Message a Park Assist System Unavailablea or a Service Park Assist Systema , a Rear Braking Assist Unavailablea or a Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)

11036280

Date: 2026-08-14. Type: Service Bulletin/Repair Instructions. Systems: STEERING, WHEELS.

Steering Dragging While Recreational Flat Towing Behind RV.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
GRAND CHEROKEE L94

Same model, other years

All model years | All Jeep models

Other Jeep models, 2023

Sources

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