Defect: Keystone RV Company (Keystone) is recalling certain 2025 Carbon, Fuzion, and Raptor toy hauler recreational trailers. The rear gate pins and/or leg support bracket may be missing, allowing the gate to shift during operation.
Consequence: A rear gate that shifts or patio stairs that becomes unstable increase the risk of injury.
Remedy: Dealers will install the gate pins and/or leg support brackets, free of charge. Owner notification letters were mailed August 4, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-470.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
5 manufacturer communications.
Communications by system
System
Count
UNKNOWN OR OTHER
5
11031550
Date: 2026-04-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This process describes the repair of the Exact-Slide G5.5 motors in the event a motor fails due to gearbox failure or sprocket deflection.
11030283
Date: 2026-03-26. Type: Service Campaign. Systems: UNKNOWN OR OTHER.
It has been determined that the wiring for the generator switch and hour meter on the monitor panel of specific models may be wired incorrectly.
11030284
Date: 2026-03-26. Type: Service Campaign. Systems: UNKNOWN OR OTHER.
It has been determined that the wiring for the generator switch and hour meter on the monitor panel of specific models may be wired incorrectly.
11030285
Date: 2026-03-26. Type: Service Campaign. Systems: UNKNOWN OR OTHER.
It has been determined that the wiring for the generator switch and hour meter on the monitor panel of specific models may be wired incorrectly.
11007212
Date: 2024-09-05. Type: Service Campaign. Systems: UNKNOWN OR OTHER.
It has been determined that the incorrect gauge positive battery cable may have been used from the battery to the inverter disconnect. The correct battery cable needs to be installed. This was only on units that have the 400i solar package also known as the SolarFlex Discover.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.