The Used Car Index

2024 Keystone Hideout problems

NHTSA lists 1 complaints for the 2024 Keystone Hideout, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as KEYSTONE HIDEOUT.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,978
Investigations
0
Open investigations
0
Manufacturer communications
1

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EQUIPMENT1100.0%
Top subsystems
SystemSubsystemComplaints
EQUIPMENTRECREATIONAL VEHICLE/TRAILER1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
fluid or fuel leak1100.0%0.50
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.81

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

24V521000

Date: 2024-07-09. Systems: STRUCTURE.

Defect: Keystone RV Company (Keystone) is recalling certain 2024 Springdale 245ML, Hideout 24L0F, Aspen Trail 260THLOFT, 360THLOFT, and Colorado 360THLOFT travel trailers. The metal sidewall may be incorrectly attached and come loose during transit.

Consequence: Loose sidewalls that detach during transit can create a road hazard, increasing the risk of injury or crash.

Remedy: Dealers will install additional support, free of charge. Owner notification letters were mailed August 15, 2024. Owners may contact Keystone customer service at 1-574-535-2100. Keystone's number for this recall is 24-456.

Do not drive: No. Park outside: No.

24V119000

Date: 2024-02-19. Systems: STRUCTURE.

Defect: Keystone RV Company (Keystone) is recalling certain 2024 Hideout 175BH, 177RD, 178RB, 179RB, 181BH, and 2024 Springdale 1700FQ, 1760 FQ, 1800BH, 1810BH, 1860SS, 2010BH travel trailers. The propane cylinder holder may have an insufficient welds, allowing the propane cylinder to detach.

Consequence: A detached propane cylinder can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the holder, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-451.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

1 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER1

11031550

Date: 2026-04-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This process describes the repair of the Exact-Slide G5.5 motors in the event a motor fails due to gearbox failure or sprocket deflection.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
HIDEOUT1

Same model, other years

All model years | All Keystone models

Other Keystone models, 2024

Sources

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