Defect: Keystone RV Company (Keystone) is recalling certain 2026 Springdale and Hideout travel trailers. The pivot brackets on the bunk bed may bend or break.
Consequence: Bent or broken brackets may allow the bunk bed to fall, increasing the risk of injury.
Remedy: Dealers will replace the brackets, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-472.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
3 manufacturer communications.
Communications by system
System
Count
UNKNOWN OR OTHER
3
11036442
Date: 2026-08-28. Type: Other. Systems: UNKNOWN OR OTHER.
Customer Satisfaction Campaign Certain models equipped with non-ducted Coleman-Mach air-conditioning ceiling assemblies that may benefit from a modification designed to improve airflow and cooling efficiency. Keystone is providing this modification to help improve A/C performance and overall comfor
11036443
Date: 2026-08-28. Type: Other. Systems: UNKNOWN OR OTHER.
Customer Satisfaction Campaign Certain models equipped with non-ducted Coleman-Mach air-conditioning ceiling assemblies that may benefit from a modification designed to improve airflow and cooling efficiency. Keystone is providing this modification to help improve A/C performance and overall comfor
11031550
Date: 2026-04-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This process describes the repair of the Exact-Slide G5.5 motors in the event a motor fails due to gearbox failure or sprocket deflection.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.