The Used Car Index

2017 Keystone Outback problems

NHTSA lists 4 complaints for the 2017 Keystone Outback, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as KEYSTONE OUTBACK.

At a glance

Complaints
4
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,205,997
Investigations
0
Open investigations
0
Manufacturer communications
5

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EQUIPMENT125.0%
STRUCTURE125.0%
TIRES125.0%
UNKNOWN OR OTHER125.0%
WHEELS125.0%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
structural or corrosion250.0%1.00
fire or overheating125.0%0.66
mechanical failure125.0%1.00
Severities
LabelCountShare of taggedMean confidence
moderate375.0%0.59
low125.0%0.79

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 4 tagged complaints of 4 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

3 recalls.

17V755000

Date: 2017-11-22. Systems: EQUIPMENT.

Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from dischar (excerpt)

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 1 (excerpt)

Do not drive: No. Park outside: No.

17V439000

Date: 2017-07-13. Systems: STRUCTURE.

Defect: Keystone RV Company (Keystone) is recalling certain 2016-2017 Keystone Outback travel trailers, models 220URB, 240URS, 250URS, 255UBH, and 293UBH. The affected vehicles were built with an incorrect drawbar installed to tow the travel trailer.

Consequence: Under certain conditions while traveling, the drawbar may bend, affecting vehicle handling and increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will bolt on a reinforcement channel over the existing drawbar attachment of the frame, free of charge. The recall began on August 28, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-290.

Do not drive: No. Park outside: No.

16V282000

Date: 2016-05-10. Systems: EQUIPMENT.

Defect: Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Keystone Outback recreational trailers, model 326RL, manufactured February 24, 2016, to April 21, 2016. These vehicles have a television mounting bracket that may not be properly secured to the wall.

Consequence: The improperly secured bracket may allow the TV to fall, increasing the risk of injury to an occupant nearby.

Remedy: Keystone has notified the affected owners. Dealers will re-install the TV bracket with larger screws, free of charge. The recall began on May 13, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-251.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

5 manufacturer communications.

Communications by system
SystemCount
STRUCTURE5
EQUIPMENT2

10169047

Date: 2019-12-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and ma

10169048

Date: 2019-12-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if

10097246

Date: 2016-08-30. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 16-259 FOR THE OUTBACK FRONT ROOF TRANSITION MOLDING.

10097248

Date: 2016-08-30. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

THIS COMMUNICATION IS THE FINAL CUSTOMER NOTIFICATION FOR ADVISORY 16-259 FOR THE OUTBACK FRONT ROOF TRANSITION MOLDING.

10097250

Date: 2016-08-29. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

THIS ADVISORY 16-259 INVOLVES CERTAIN OUTBACK TRAVEL TRAILERS. IT HAS BEEN DETERMINED THE FRONT ROOF TRANSITION MOLDING ON THE VEHICLES LISTED IN THE POPULATION MAY NOT HAVE BEEN SECURED PROPERLY.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
OUTBACK4

Same model, other years

All model years | All Keystone models

Other Keystone models, 2017

Sources

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