The Used Car Index

2019 Keystone Outback problems

NHTSA lists 2 complaints for the 2019 Keystone Outback, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as KEYSTONE OUTBACK.

At a glance

Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,296
Investigations
0
Open investigations
0
Manufacturer communications
5

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STRUCTURE2100.0%
UNKNOWN OR OTHER150.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
structural or corrosion2100.0%1.00
Severities
LabelCountShare of taggedMean confidence
low150.0%0.51
moderate150.0%0.90

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

20V715000

Date: 2020-11-18. Systems: STRUCTURE.

Defect: Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.

Consequence: A buckled frame may fail and increase the risk of a crash.

Remedy: Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.

Do not drive: No. Park outside: No.

18V843000

Date: 2018-11-28. Systems: POWER TRAIN.

Defect: Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Consequence: If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

5 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT5
STRUCTURE2

10187956

Date: 2021-03-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper

10174991

Date: 2020-05-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.

10169047

Date: 2019-12-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and ma

10169048

Date: 2019-12-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if

10154747

Date: 2019-02-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

This is the repair instructions for advisory 19-344. It has been determined the Outback 341RD were built with improper furnace ventilation. This is the letter to dealerships for advisory 19-344. It has been determined the Outback 341RD were built with improper furnace ventilation. This is the lett

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
OUTBACK2

Same model, other years

All model years | All Keystone models

Other Keystone models, 2019

Sources

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