The Used Car Index

2019 Kia Cadenza problems

NHTSA lists 5 complaints for the 2019 Kia Cadenza, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as KIA CADENZA.

At a glance

Complaints
5
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
1
Recall potential units (maximum)
379,931
Investigations
1
Open investigations
1
Manufacturer communications
41

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE240.0%
EXTERIOR LIGHTING120.0%
LANE DEPARTURE120.0%
SERVICE BRAKES, HYDRAULIC120.0%
STEERING120.0%
TIRES120.0%
UNKNOWN OR OTHER120.0%
Top subsystems
SystemSubsystemComplaints
LANE DEPARTUREBLIND SPOT DETECTION1
TIRESPRESSURE MONITORING AND REGULATING SYSTEMS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure240.0%0.83
electrical electronic120.0%0.98
loss of control120.0%0.93
unclear120.0%0.88
Severities
LabelCountShare of taggedMean confidence
moderate360.0%0.91
low240.0%0.74

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 5 tagged complaints of 5 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

21V137000

Date: 2021-03-04. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment. (excerpt)

Consequence: An engine compartment fire can increase the risk of injury. (excerpt)

Remedy: Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Kia will notify owners, and dealers will replace certain fuses in the electrical junction box. Vehicles equipped with an electronic parking brake (EPB) will also receive a HECU software update. Repairs will be performed free of charge. The recall began on April 30, 2021. Owners may (excerpt)

Do not drive: No. Park outside: Yes.

Investigations

1 investigations; 1 open.

AQ23002

Opened: 2023-11-17. Closed: Not listed.

Hyundai and Kia ABS Module Fires

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect

Systems: SERVICE BRAKES, HYDRAULIC.

Linked campaign numbers: None listed.

Manufacturer communications

41 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM10
FUE8
ENGINE AND ENGINE COOLING7
STEERING7
STRUCTURE4
EQUIPMENT2
EXTERIOR LIGHTING2
POWER TRAIN2

11026698

Date: 2025-12-09. Type: Other. Systems: BACK OVER PREVENTION.

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal

11017172

Date: 2025-04-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid ty

11016063

Date: 2025-03-27. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associat

11008051

Date: 2024-09-21. Type: Warranty Program/Extension. Systems: FUEL/PROPULSION SYSTEM.

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associat

11000350

Date: 2024-05-25. Type: Warranty Program/Extension. Systems: FUEL/PROPULSION SYSTEM.

WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY034) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the high-pressure fuel pump in 2017-2020 MY Cadenza vehicles from 5 years / 60,000 miles to 15 years / 180,0

11000354

Date: 2024-05-25. Type: Warranty Program/Extension. Systems: ENGINE.

WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY034) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.

11000308

Date: 2024-05-23. Type: Warranty Program/Extension. Systems: FUEL/PROPULSION SYSTEM.

WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY034) - This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the high-pressure fuel pump for eligible vehicles from 5 years / 60,000 mile

11000309

Date: 2024-05-23. Type: Warranty Program/Extension. Systems: FUEL/PROPULSION SYSTEM.

WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (WTY034) - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the high-pressure fuel pump for eligible vehi

11000310

Date: 2024-05-23. Type: Warranty Program/Extension. Systems: FUEL/PROPULSION SYSTEM.

WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY034) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY034.

11000356

Date: 2024-05-23. Type: Warranty Program/Extension. Systems: FUEL/PROPULSION SYSTEM.

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - his bulletin provides information associated with the a Warranty Extension Programa (WTY034) to diagnose the a Malfunction Indicator Lampa (MIL) accompanied by DTC P0088 and, if necessary, r

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CADENZA5

Same model, other years

All model years | All Kia models

Other Kia models, 2019

Sources

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