The Used Car Index

2020 Kia Cadenza problems

No complaints are listed for the 2020 Kia Cadenza. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as KIA CADENZA.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
451
Investigations
1
Open investigations
1
Manufacturer communications
47

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

1 recalls.

22V022000

Date: 2022-01-21. Systems: ELECTRICAL SYSTEM, VISIBILITY.

Defect: Kia Motors America (Kia) is recalling certain 2020 Cadenza vehicles. The rear power windows can be operated by the driver's power window main switch after the ignition has been turned off and a front door is opened. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Consequence: Rear power windows that operate unexpectedly can increase the risk of injury.

Remedy: Dealers will update the Driver Door Module software, free of charge. Owner notification letters were mailed March 8, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC225.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

AQ23002

Opened: 2023-11-17. Closed: Not listed.

Hyundai and Kia ABS Module Fires

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect

Systems: SERVICE BRAKES, HYDRAULIC.

Linked campaign numbers: None listed.

Manufacturer communications

47 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM18
FUE8
ENGINE AND ENGINE COOLING7
STEERING7
EQUIPMENT4
ELE3
POWER TRAIN2
STRUCTURE2

11026698

Date: 2025-12-09. Type: Other. Systems: BACK OVER PREVENTION.

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal

11017172

Date: 2025-04-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid ty

11016063

Date: 2025-03-27. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associat

11015973

Date: 2025-03-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remot

11011765

Date: 2024-12-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE DEALER MODE FACTORY RESET - This bulletin provides the procedure to perform the a Dealer Mode Factory Reseta on multiple 2020-2021MY vehicles (listed on page 5) equipped with AVN 5.0 Wide head units. The affected vehicles may exhibit inoperable and/or inte

11010698

Date: 2024-11-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th

11008051

Date: 2024-09-21. Type: Warranty Program/Extension. Systems: FUEL/PROPULSION SYSTEM.

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associat

11000350

Date: 2024-05-25. Type: Warranty Program/Extension. Systems: FUEL/PROPULSION SYSTEM.

WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY034) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the high-pressure fuel pump in 2017-2020 MY Cadenza vehicles from 5 years / 60,000 miles to 15 years / 180,0

11000354

Date: 2024-05-25. Type: Warranty Program/Extension. Systems: ENGINE.

WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY034) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.

11000356

Date: 2024-05-23. Type: Warranty Program/Extension. Systems: FUEL/PROPULSION SYSTEM.

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - his bulletin provides information associated with the a Warranty Extension Programa (WTY034) to diagnose the a Malfunction Indicator Lampa (MIL) accompanied by DTC P0088 and, if necessary, r

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CADENZA0

Same model, other years

All model years | All Kia models

Other Kia models, 2020

Sources

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