The Used Car Index

2023 Kia Sportage Hybrid problems

NHTSA lists 99 complaints for the 2023 Kia Sportage Hybrid, 4 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 4 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as KIA SPORTAGE HYBRID.

At a glance

Complaints
99
With crash
4
With fire
0
With injury (complaints)
2
Injuries
4
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
108,936
Investigations
0
Open investigations
0
Manufacturer communications
67

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM3737.4%
ENGINE2626.3%
VEHICLE SPEED CONTROL2323.2%
POWER TRAIN1818.2%
UNKNOWN OR OTHER1818.2%
SERVICE BRAKES1212.1%
FORWARD COLLISION AVOIDANCE99.1%
FUEL/PROPULSION SYSTEM88.1%
STRUCTURE33.0%
VISIBILITY/WIPER33.0%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL3
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING3
FORWARD COLLISION AVOIDANCEWARNINGS3
LANE DEPARTUREASSIST2
STRUCTUREBODY2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
ELECTRICAL SYSTEMADAS1
FUEL SYSTEM, GASOLINESTORAGE1
TIRESSIDEWALL1
VISIBILITYSUN/MOON ROOF ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic4242.4%0.79
loss of control3232.3%0.79
mechanical failure99.1%0.79
structural or corrosion66.1%0.53
restraint or airbag33.0%1.00
visibility or lighting33.0%0.78
fire or overheating22.0%0.98
fluid or fuel leak11.0%1.00
noise or comfort11.0%0.38
Severities
LabelCountShare of taggedMean confidence
moderate8686.9%0.83
low88.1%0.65
high55.1%0.99

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 99 tagged complaints of 99 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

23V298000

Date: 2023-04-26. Systems: ELECTRICAL SYSTEM.

Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.A A The instrument cluster may fail to display any information when the vehicle is started.A A As such, these vehicles fail to comply with the requirements of Fede (excerpt)

Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

67 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM40
FUEL/PROPULSION SYSTEM16
ELE11
ENGINE8
FORWARD COLLISION AVOIDANCE7
CHA6
POWER TRAIN4
SUSPENSION2

11037624

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: REAR SHOCK ABSORBER INSPECTION & REPLACEMENT (WTY047) - This bulletin provides information associated with the a Warranty Extension Programa (WTY047) to inspect, and if necessary, replace one or both left and right rear shock absorber assem

11037529

Date: 2026-09-11. Type: Warranty Program/Extension. Systems: SUSPENSION.

WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY047) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from the rear shock absorbers on the following vehicles that were originall

11037530

Date: 2026-09-11. Type: Warranty Program/Extension. Systems: SUSPENSION.

WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY047) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.

11038193

Date: 2026-09-10. Type: Warranty Program/Extension. Systems: SUSPENSION.

WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY047) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the Warranty Extension Campaign program launch.

11037526

Date: 2026-09-09. Type: Warranty Program/Extension. Systems: SUSPENSION.

WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY047) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from the rear shock absorbers on the following vehicl

11037527

Date: 2026-09-09. Type: Warranty Program/Extension. Systems: SUSPENSION.

WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY047) - This document is the announcement to dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from the rear shock absor

11037528

Date: 2026-09-09. Type: Warranty Program/Extension. Systems: SUSPENSION.

WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY047) a This document is the Question and Answer Guide containing the most frequently asked questions regarding Warranty Extension Campaign WTY047.

11036628

Date: 2026-08-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VISIBILITY/WIPER.

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR a ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the A

11036390

Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below. Affected vehicles may overestimate travel times durin

11033934

Date: 2026-06-04. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the drivera s door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. On affected vehicles, the stored key code may not correspond to the mechanical key profile,

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SPORTAGE HYBRID99

Same model, other years

All model years | All Kia models

Other Kia models, 2023

Sources

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