NHTSA lists 1 complaints for the 2023 Lexus ES250, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as LEXUS ES250.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 1 | 100.0% | 1.00 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 1 | 100.0% | 0.50 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Manufacturer communications
14 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 9 |
|---|
| ELECTRICAL SYSTEM | 2 |
|---|
| TRAILER HITCHES | 2 |
|---|
| WHEELS | 2 |
|---|
| BACK OVER PREVENTION | 1 |
|---|
| COMMUNICATION | 1 |
|---|
10238145
Date: 2023-05-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
TSB: Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. A DCM firmware update is now available
10238125
Date: 2023-05-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TT: When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations
10236187
Date: 2023-04-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
TSB: A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the following: ?User profile configuration and display
10235214
Date: 2023-02-09. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and
10235221
Date: 2023-02-09. Type: Service Bulletin/Repair Instructions. Systems: TRAILER HITCHES, WHEELS.
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same d
10227907
Date: 2022-11-07. Type: Service Bulletin/Repair Instructions. Systems: BACK OVER PREVENTION.
TT: Some 2023 Lexus ES and UX vehicles may exhibit a condition where the Vehicle Customize settings within the head unit are unavailable/grayed out after connecting to the DLC3 port.
10224179
Date: 2022-09-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TT: Some 2022-2023MY Lexus vehicles with the ?21MM (Multimedia) system may experience an error with the User Profile not loading when starting the vehicle and the vehicle reverting to the Guest Profile mode.
10224169
Date: 2022-09-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TSB: This bulletin contains the vehicle specific pre-delivery services for 2023 model year ES 250, ES 300 Hybrid, and ES 350 vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.
10224152
Date: 2022-07-13. Type: Service Bulletin/Repair Instructions. Systems: TRAILER HITCHES, WHEELS.
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same d
10224153
Date: 2022-07-13. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and