The Used Car Index

2023 Lexus ES250 problems

NHTSA lists 1 complaints for the 2023 Lexus ES250, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as LEXUS ES250.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
14

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
UNKNOWN OR OTHER1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1100.0%1.00
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.50

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

14 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT9
ELECTRICAL SYSTEM2
TRAILER HITCHES2
WHEELS2
BACK OVER PREVENTION1
COMMUNICATION1

10238145

Date: 2023-05-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TSB: Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. A DCM firmware update is now available

10238125

Date: 2023-05-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TT: When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations

10236187

Date: 2023-04-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

TSB: A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the following: ?User profile configuration and display

10235214

Date: 2023-02-09. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and

10235221

Date: 2023-02-09. Type: Service Bulletin/Repair Instructions. Systems: TRAILER HITCHES, WHEELS.

TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same d

10227907

Date: 2022-11-07. Type: Service Bulletin/Repair Instructions. Systems: BACK OVER PREVENTION.

TT: Some 2023 Lexus ES and UX vehicles may exhibit a condition where the Vehicle Customize settings within the head unit are unavailable/grayed out after connecting to the DLC3 port.

10224179

Date: 2022-09-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TT: Some 2022-2023MY Lexus vehicles with the ?21MM (Multimedia) system may experience an error with the User Profile not loading when starting the vehicle and the vehicle reverting to the Guest Profile mode.

10224169

Date: 2022-09-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TSB: This bulletin contains the vehicle specific pre-delivery services for 2023 model year ES 250, ES 300 Hybrid, and ES 350 vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.

10224152

Date: 2022-07-13. Type: Service Bulletin/Repair Instructions. Systems: TRAILER HITCHES, WHEELS.

TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same d

10224153

Date: 2022-07-13. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ES2501

Same model, other years

All model years | All Lexus models

Other Lexus models, 2023

Sources

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