The Used Car Index

2023 Lexus NX problems

NHTSA lists 16 complaints for the 2023 Lexus NX, 1 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as LEXUS NX.

At a glance

Complaints
16
With crash
1
With fire
0
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,024,407
Investigations
0
Open investigations
0
Manufacturer communications
123

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
UNKNOWN OR OTHER425.0%
ELECTRICAL SYSTEM212.5%
ENGINE212.5%
POWER TRAIN212.5%
STRUCTURE212.5%
VEHICLE SPEED CONTROL212.5%
AIR BAGS16.3%
EXTERIOR LIGHTING16.3%
FORWARD COLLISION AVOIDANCE16.3%
LATCHES/LOCKS/LINKAGES16.3%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY2
ELECTRICAL SYSTEM12V/24V/48V BATTERY1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
LATCHES/LOCKS/LINKAGESDOORS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic743.8%0.79
loss of control212.5%0.98
mechanical failure212.5%0.76
noise or comfort212.5%0.96
visibility or lighting212.5%0.83
restraint or airbag16.3%0.79
Severities
LabelCountShare of taggedMean confidence
moderate1062.5%0.79
low531.3%0.80
high16.3%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 16 tagged complaints of 16 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

26V162000

Date: 2026-03-18. Systems: BACK OVER PREVENTION.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.

Do not drive: No. Park outside: No.

25V744000

Date: 2025-10-30. Systems: BACK OVER PREVENTION.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the (excerpt)

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25. (excerpt)

Do not drive: No. Park outside: No.

25V040000

Date: 2025-01-29. Systems: AIR BAGS, STEERING.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently (excerpt)

Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash. (excerpt)

Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

123 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM52
UNKNOWN OR OTHER18
FORWARD COLLISION AVOIDANCE17
STRUCTURE17
ENGINE13
POWER TRAIN7
EQUIPMENT4
SERVICE BRAKES2

11032483

Date: 2026-04-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

OBSOLETE NOTICE April 17, 2026: This bulletin is now obsolete. Please see L-SB-0009-26

11032479

Date: 2026-04-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Some 2022 a 2024 model year NX 250 and NX 350, and 2023 a 2024 model year RX 350 vehiclesmay exhibit the following condition at vehicle startup when the vehicle is in Park: a ? A a Shift System Malfunctiona message on the Multi-information Display (MID), as shown below. This condition i

11031153

Date: 2026-03-10. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Some 2022 a 2024 model year NX 250 and NX 350, and 2023 a 2024 model year RX 350 vehicles may exhibit both of the following conditions at vehicle startup when the vehicle is in Park: a ?A a Shift System Malfunctiona message on the Multi-information Display (MID), as shown below. a ?Battery vo

11031155

Date: 2026-03-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

11029897

Date: 2026-02-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

11027560

Date: 2025-12-15. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2005 a 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedure

11026321

Date: 2025-11-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Some 2022 a 2025 model year NX 450h+ and 2024 a 2025 RX 450h+ vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P019064 (Fuel Rail Pressure Sensor a Aa Signal Plausibility Failure) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logi

11026311

Date: 2025-11-13. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Under Wire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio

11022963

Date: 2025-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with oth

11022959

Date: 2025-08-18. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Some 2022 a 2025 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles may exhibit an abnormal noise when engaging the electronic parking brake.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
NX16

Same model, other years

All model years | All Lexus models

Other Lexus models, 2023

Sources

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