NHTSA lists 67 complaints for the 2023 Lexus RX, 5 of them mention a crash and 0 mention a fire. 4 complaints mention an injury, with 5 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as LEXUS RX.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 22 | 32.8% | 0.75 |
|---|
| electrical electronic | 17 | 25.4% | 0.91 |
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| loss of control | 16 | 23.9% | 0.84 |
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| unclear | 4 | 6.0% | 0.67 |
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| visibility or lighting | 3 | 4.5% | 0.98 |
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| noise or comfort | 2 | 3.0% | 0.62 |
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| restraint or airbag | 2 | 3.0% | 1.00 |
|---|
| structural or corrosion | 1 | 1.5% | 0.91 |
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Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 46 | 68.7% | 0.90 |
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| low | 13 | 19.4% | 0.81 |
|---|
| high | 6 | 9.0% | 0.96 |
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| none | 2 | 3.0% | 0.67 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 67 tagged complaints of 67 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2026-03-18. Systems: BACK OVER PREVENTION.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
Do not drive: No. Park outside: No.
Date: 2025-10-30. Systems: BACK OVER PREVENTION.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the (excerpt)
Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25. (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-01-29. Systems: AIR BAGS, STEERING.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently (excerpt)
Consequence: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash. (excerpt)
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02. (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-07-12. Systems: AIR BAGS, STEERING.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to sep (excerpt)
Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash. (excerpt)
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
164 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 80 |
|---|
| STRUCTURE | 22 |
|---|
| ENGINE | 19 |
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| UNKNOWN OR OTHER | 19 |
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| POWER TRAIN | 18 |
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| EQUIPMENT | 14 |
|---|
| ENGINE AND ENGINE COOLING | 4 |
|---|
| COMMUNICATION | 3 |
|---|
11034816
Date: 2026-06-12. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Some 2023 a 2024 model year RX 350, RX 350h, RX 500h, and 2024 model year TX 350 and TX 500h vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. This condition may occur without a grease leak present on the front driv
11033407
Date: 2026-05-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Some 2023 a 2025 model year RX 350h customers may experience a high engine RPM/noise when coasting or braking when going downhill with high vehicle SOC (State of Charge). This condition may occur when the vehicle is utilizing engine braking to prevent overcharge of the hybrid battery (>80%).
11033405
Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
A 12V auxiliary battery with increased capacity has been released as an optional replacement.
11032485
Date: 2026-04-24. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Some customers of 2023 a 2025 model year RX 350h, RX 500h, and 2024 a 2025 model year TX 500h vehicles may experience one or more of the following complaints when the low fuel level warning light illuminates: a ? The total amount of fuel dispensed during refueling is less than the customer expe
11032483
Date: 2026-04-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
OBSOLETE NOTICE April 17, 2026: This bulletin is now obsolete. Please see L-SB-0009-26
11032479
Date: 2026-04-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Some 2022 a 2024 model year NX 250 and NX 350, and 2023 a 2024 model year RX 350 vehiclesmay exhibit the following condition at vehicle startup when the vehicle is in Park: a ? A a Shift System Malfunctiona message on the Multi-information Display (MID), as shown below. This condition i
11031153
Date: 2026-03-10. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Some 2022 a 2024 model year NX 250 and NX 350, and 2023 a 2024 model year RX 350 vehicles may exhibit both of the following conditions at vehicle startup when the vehicle is in Park: a ?A a Shift System Malfunctiona message on the Multi-information Display (MID), as shown below. a ?Battery vo
11031155
Date: 2026-03-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
11029897
Date: 2026-02-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
11027560
Date: 2025-12-15. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2005 a 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedure