The Used Car Index

2024 Lexus NX Hybrid problems

NHTSA lists 2 complaints for the 2024 Lexus NX Hybrid, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as LEXUS NX HYBRID.

At a glance

Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,024,407
Investigations
0
Open investigations
0
Manufacturer communications
78

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
SEATS150.0%
VEHICLE SPEED CONTROL150.0%
Top subsystems
SystemSubsystemComplaints
SEATSFRONT ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control150.0%1.00
restraint or airbag150.0%0.60
Severities
LabelCountShare of taggedMean confidence
high150.0%1.00
moderate150.0%0.52

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

25V744000

Date: 2025-10-30. Systems: BACK OVER PREVENTION.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the (excerpt)

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25. (excerpt)

Do not drive: No. Park outside: No.

24V482000

Date: 2024-06-27. Systems: SEATS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202 (excerpt)

Consequence: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash. (excerpt)

Remedy: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06. (excerpt)

Do not drive: No. Park outside: No.

23V480000

Date: 2023-07-12. Systems: AIR BAGS, STEERING.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to sep (excerpt)

Consequence: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash. (excerpt)

Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

78 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM36
STRUCTURE18
EQUIPMENT11
ENGINE8
WHEELS3
AIR BAGS2
EQUIPMENT ADAPTIVE/MOBILITY2
HYBRID PROPULSION SYSTEM2

11036118

Date: 2026-07-02. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

The subject vehicles are equipped with a GPS antenna wire harness that will not allow the GPS to operate when the vehicle is off as intended. As a result, the vehicle location cannot be identified through stolen vehicle location services when the vehicle is off.

11036119

Date: 2026-07-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TECHNICAL INSTRUCTIONS FOR 23LD04 GPS Antenna May Not Receive Power CERTAIN 2024 Model Year NX250, NX350, NX350H, and NX450H+

11032473

Date: 2026-04-14. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2024 a 2025 model year NX 250, NX 350, and NX 350h North American Produced vehicles may exhibit a consistent/repeatable tick/abnormal noise from the top of the B-pillar while driving. The abnormal noise can be heard from either passenger or driver side. The spot welds between the top of the B

11032468

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Some 2022 a 2024 model year NX 350h and NX 450h+ vehicles may exhibit a knocking from one or both rear brakes due to delamination of the rear disc brake pad material from the base plate. Improved parts have been made available. Please follow the Repair Procedure in this bulletin to address this co

11031155

Date: 2026-03-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

11029897

Date: 2026-02-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

11027560

Date: 2025-12-15. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2005 a 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedure

11024099

Date: 2025-09-26. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Lexus New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the guestsa ownership experience. Lexus is providing extended coverage under this Customer Support Pro

11024094

Date: 2025-09-24. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio

11024095

Date: 2025-09-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

TECHNICAL INSTRUCTIONS FOR 25LD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2022-2024 NX350h/ NX450h+, CERTAIN 2023-2024 RX350h, CERTAIN 2024 RX450h+ VEHICLES

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
NX HYBRID2

Same model, other years

All model years | All Lexus models

Other Lexus models, 2024

Sources

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