The Used Car Index

2024 Lexus RX problems

NHTSA lists 58 complaints for the 2024 Lexus RX, 1 of them mention a crash and 1 mention a fire. 4 complaints mention an injury, with 6 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as LEXUS RX.

At a glance

Complaints
58
With crash
1
With fire
1
With injury (complaints)
4
Injuries
6
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,024,407
Investigations
0
Open investigations
0
Manufacturer communications
121

Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM2034.5%
UNKNOWN OR OTHER1729.3%
ENGINE610.3%
SERVICE BRAKES610.3%
FORWARD COLLISION AVOIDANCE58.6%
POWER TRAIN58.6%
STRUCTURE35.2%
VEHICLE SPEED CONTROL35.2%
AIR BAGS23.4%
LANE DEPARTURE23.4%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING4
ELECTRICAL SYSTEM12V/24V/48V BATTERY3
STRUCTUREBODY3
LANE DEPARTUREASSIST2
LATCHES/LOCKS/LINKAGESDOORS2
BACK OVER PREVENTIONSENSING SYSTEM1
EXTERIOR LIGHTINGHEADLIGHTS1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCESOFTWARE1
FORWARD COLLISION AVOIDANCEWARNINGS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic2746.6%0.91
loss of control1220.7%0.91
mechanical failure813.8%0.73
unclear35.2%0.74
visibility or lighting35.2%0.82
fire or overheating23.4%1.00
noise or comfort11.7%0.92
restraint or airbag11.7%0.86
structural or corrosion11.7%0.49
Severities
LabelCountShare of taggedMean confidence
moderate4069.0%0.80
low1220.7%0.81
high58.6%0.85
none11.7%0.98

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 58 tagged complaints of 58 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

26V162000

Date: 2026-03-18. Systems: BACK OVER PREVENTION.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.

Do not drive: No. Park outside: No.

25V744000

Date: 2025-10-30. Systems: BACK OVER PREVENTION.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the (excerpt)

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25. (excerpt)

Do not drive: No. Park outside: No.

25V059000

Date: 2025-02-06. Systems: SEAT BELTS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Consequence: A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.

Remedy: Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.

Do not drive: No. Park outside: No.

24V482000

Date: 2024-06-27. Systems: SEATS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202 (excerpt)

Consequence: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash. (excerpt)

Remedy: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

121 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM45
STRUCTURE22
UNKNOWN OR OTHER19
ENGINE17
EQUIPMENT12
POWER TRAIN12
WHEELS4
AIR BAGS2

11034816

Date: 2026-06-12. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Some 2023 a 2024 model year RX 350, RX 350h, RX 500h, and 2024 model year TX 350 and TX 500h vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. This condition may occur without a grease leak present on the front driv

11033407

Date: 2026-05-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Some 2023 a 2025 model year RX 350h customers may experience a high engine RPM/noise when coasting or braking when going downhill with high vehicle SOC (State of Charge). This condition may occur when the vehicle is utilizing engine braking to prevent overcharge of the hybrid battery (>80%).

11033405

Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

A 12V auxiliary battery with increased capacity has been released as an optional replacement.

11032485

Date: 2026-04-24. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Some customers of 2023 a 2025 model year RX 350h, RX 500h, and 2024 a 2025 model year TX 500h vehicles may experience one or more of the following complaints when the low fuel level warning light illuminates: a ? The total amount of fuel dispensed during refueling is less than the customer expe

11032483

Date: 2026-04-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

OBSOLETE NOTICE April 17, 2026: This bulletin is now obsolete. Please see L-SB-0009-26

11032479

Date: 2026-04-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Some 2022 a 2024 model year NX 250 and NX 350, and 2023 a 2024 model year RX 350 vehiclesmay exhibit the following condition at vehicle startup when the vehicle is in Park: a ? A a Shift System Malfunctiona message on the Multi-information Display (MID), as shown below. This condition i

11031153

Date: 2026-03-10. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Some 2022 a 2024 model year NX 250 and NX 350, and 2023 a 2024 model year RX 350 vehicles may exhibit both of the following conditions at vehicle startup when the vehicle is in Park: a ?A a Shift System Malfunctiona message on the Multi-information Display (MID), as shown below. a ?Battery vo

11031155

Date: 2026-03-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

11029897

Date: 2026-02-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

11027560

Date: 2025-12-15. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2005 a 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedure

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

RX450H, RX500H

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
RX57
RX HYBRID1

Same model, other years

All model years | All Lexus models

Other Lexus models, 2024

Sources

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