The Used Car Index

2024 Lexus RZ problems

NHTSA lists 5 complaints for the 2024 Lexus RZ, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as LEXUS RZ.

At a glance

Complaints
5
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,024,407
Investigations
0
Open investigations
0
Manufacturer communications
87

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM480.0%
LANE DEPARTURE120.0%
SEAT BELTS120.0%
Top subsystems
SystemSubsystemComplaints
LANE DEPARTUREASSIST1
LANE DEPARTUREBLIND SPOT DETECTION1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic480.0%0.96
restraint or airbag120.0%0.99
Severities
LabelCountShare of taggedMean confidence
moderate480.0%0.87
low120.0%0.92

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 5 tagged complaints of 5 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

25V744000

Date: 2025-10-30. Systems: BACK OVER PREVENTION.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the (excerpt)

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25. (excerpt)

Do not drive: No. Park outside: No.

25V577000

Date: 2025-09-04. Systems: VISIBILITY.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative. (excerpt)

Consequence: An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Sub (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

87 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM32
UNKNOWN OR OTHER19
STRUCTURE18
ENGINE10
EQUIPMENT10
WHEELS4
AIR BAGS2
EQUIPMENT ADAPTIVE/MOBILITY2

11031152

Date: 2026-03-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Some Customers for the listed vehicles may have complaint of the following: unable to charge the vehicle using the supplied level 1 or 2 charger. Additionally, most will indicate one or more of the LEDs on the charger will illuminate at the time of no charge. Charging at other stations is still pos

11027560

Date: 2025-12-15. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2005 a 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedure

11026301

Date: 2025-11-04. Type: Service Campaign. Systems: UNKNOWN OR OTHER.

Model Year 2023-2025 model year RZ vehicles have charge ports that use the CCS standard. This program is for lessees and guests of these vehicles to receive 1 complimentary NACS Charging Adapter per vehicle to enable charging at stations using the NACS standard.

11022963

Date: 2025-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with oth

11020663

Date: 2025-06-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.

11020656

Date: 2025-06-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

11018325

Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

11019328

Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

11015501

Date: 2025-02-12. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Some 2024 model year RZ 300e and RZ 450e vehicles may exhibit a condition where the charging limit setting defaults to full after every key cycle, removing the upper limit set by the customer. The electric converter unit assembly software logic has been modified to address this condition

11016787

Date: 2025-02-12. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Some 2024 model year RZ 300e and RZ 450e vehicles may exhibit a condition where the charging limit setting defaults to full after every key cycle, removing the upper limit set by the customer. The electric converter unit assembly software logic has been modified to address this condition

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
RZ5

Same model, other years

All model years | All Lexus models

Other Lexus models, 2024

Sources

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