The Used Car Index

2003 Mack DM problems

No complaints are listed for the 2003 Mack DM. NHTSA's API and bulk file list none in this build.

Data build 2026-10-07.

NHTSA lists this vehicle as MACK DM.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
15,490
Investigations
0
Open investigations
0
Manufacturer communications
31

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

2 recalls.

10V069000

Date: 2010-03-03. Systems: POWER TRAIN.

Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CL, CV, LE, MR, RB, RD, AND MODEL YEAR 2003 THROUGH 2004 DM HEAVY TRUCKS MANUFACTURED FROM FEBRUARY 1, 2002 THROUGH SEPTEMBER 30, 2003, EQUIPPED WITH AXLE BEAMS MANUFACTURED BY BHARAT FORGE. THE AXLE BEAM MAY HAVE TRANSVERSE SHEAR LINES ON THE BOTTOM OF THE AXLE FROM THE TRIMMING PROCESS.

Consequence: THESE LINES, IF PRESENT, CAN PROMOTE INITIATION OF CRACKS, WHICH OVER TIME MAY POSSIBLY LEAD TO AXLE BEAM FAILURE AND A VEHICLE CRASH CAN OCCUR.

Remedy: MACK WILL NOTIFY OWNERS, INSPECT AND REPLACE ANY AFFECTED AXLE BEAMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 5, 2010. OWNERS MAY CONTACT MACK AT 1-800-866-1177.

Do not drive: No. Park outside: No.

04V118000

Date: 2004-03-04. Systems: SERVICE BRAKES, AIR.

Defect: CERTAIN TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." THE FRONT BRAKE CHAMBER ON SOME 18,000 LB. AND 20,000 LB FRONT AXLE ASSEMBLIES IS TOO SMALL TO MEET STOPPING DISTANCE REQUIREMENTS.

Consequence: THIS COULD CAUSE THE STOPPING DISTANCE TO BE INCREASED, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL REPLACE THE FRONT BRAKE CHAMBERS. THE RECALL BEGAN APRIL 21, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3337.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

31 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING13
ELECTRICAL SYSTEM7
POWER TRAIN5
EQUIPMENT4
SUSPENSION2
UNKNOWN OR OTHER2
VEHICLE SPEED CONTROL2
ELECTRONIC STABILITY CONTROL1

10246086

Date: 2023-11-07. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the c

10241946

Date: 2023-08-14. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

TSB: Barksdale Leveling Valve, Leak Test

10238788

Date: 2023-06-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

V-MAC III Odometer And Engine Hours Programming

10237339

Date: 2023-05-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )

10215287

Date: 2022-06-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.

10215289

Date: 2022-06-22. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1

10215312

Date: 2022-06-21. Type: Service Bulletin/Repair Instructions. Systems: VEHICLE SPEED CONTROL.

(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).

10215315

Date: 2022-06-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN.

Programming Failure - Chassis With Cummins Engine And An Allison Transmission

10213638

Date: 2022-05-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions

10213641

Date: 2022-05-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
DM0

Same model, other years

All model years | All Mack models

Other Mack models, 2003

  • CV: 2 complaints
  • CH: 0 complaints
  • CHN: 0 complaints
  • CL: 0 complaints
  • CV500: 0 complaints
  • CX: 0 complaints
  • CX613: 0 complaints
  • CXN: 0 complaints

Sources

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