The Used Car Index

2019 Mack Granite (gr) problems

NHTSA lists 2 complaints for the 2019 Mack Granite (gr), 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as MACK GRANITE (GR).

At a glance

Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
7
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
27,418
Investigations
0
Open investigations
0
Manufacturer communications
272

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN2100.0%
Top subsystems
SystemSubsystemComplaints
POWER TRAINDRIVELINE2

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure2100.0%0.97
Severities
LabelCountShare of taggedMean confidence
moderate2100.0%0.72

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

7 recalls.

25V666000

Date: 2025-10-06. Systems: SEAT BELTS.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Consequence: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.

Remedy: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.

Do not drive: No. Park outside: No.

24V773000

Date: 2024-10-18. Systems: TIRES.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019-2025 GR and 2018 GU Granite vehicles equipped with non-DOT tested tires. The tires may not have been DOT tested and confirmed to be sufficient for the vehicles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, "New Pneumatic Tires - Other Than Passenger Cars."

Consequence: Insufficient tires can fail, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed November 6, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0471.

Do not drive: No. Park outside: No.

23V600000

Date: 2023-08-25. Systems: EXTERIOR LIGHTING.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.

Remedy: Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0448.

Do not drive: No. Park outside: No.

21V233000

Date: 2021-04-01. Systems: ELECTRONIC STABILITY CONTROL (ESC).

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stabilit (excerpt)

Consequence: A vehicle that drifts out of its lane increases the risk of a crash. (excerpt)

Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423. (excerpt)

Do not drive: No. Park outside: No.

19V054000

Date: 2019-01-24. Systems: VISIBILITY.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.

Consequence: If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.

Remedy: Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.

Do not drive: No. Park outside: No.

18V810000

Date: 2018-11-15. Systems: TIRES.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Granite (GR), LR, and TerraPro (TE) trucks, equipped with Bridgestone M854 tires with DOT date codes 2418-2518, Bridgestone M860A tires with DOT date code 2518 or Bridgestone M864 tires with DOT date codes 2318-2418, all of size 425/65R22.5. The sidewall steel body cords may be exposed, possibly causing unexpected, rapid air loss while drivi (excerpt)

Consequence: Rapid tire air loss can increase the risk of a crash. (excerpt)

Remedy: Mack will notify owners, instructing them to take their vehicles to Bridgestone Tire or Mack truck service centers for inspection and replacement, as necessary, free of charge. The recall began December 19, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0412. (excerpt)

Do not drive: No. Park outside: No.

18V778000

Date: 2018-11-01. Systems: STEERING.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The pinch bolt on the upper steering shaft may not have been tightened, possibly resulting in the steering shaft separating and causing a loss of steering.

Consequence: A loss of steering can increase the risk of a crash.

Remedy: Mack will notify owners, and dealers will inspect the vehicles for any loose pinch bolts, correcting the vehicles as necessary, free of charge. The recall began November 30, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0413.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

272 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING96
ELECTRICAL SYSTEM63
POWER TRAIN39
EQUIPMENT38
ENGINE25
FUEL SYSTEM, DIESEL17
SUSPENSION13
EQUIPMENT ADAPTIVE/MOBILITY9

11036580

Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Mack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer

11035505

Date: 2026-07-23. Type: Service Bulletin/Repair Instructions. Systems: SEATS, WHEELS.

CBR - The purpose of this CBR is to provide information on 2010 and newer Mack Granite chassis experiencing a low frequency vibration.

11032094

Date: 2026-04-30. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.

CBR - Mack Chassis - Dash Panel Cracking at Mounting to BIW.

11032086

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Carrier Nut Adhesive Change.

11032092

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

11029445

Date: 2026-02-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CBR - The purpose of this solution is to give information on Engine Control Module (EMS) Software content.

11028041

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, VISIBILITY/WIPER.

CBR - Mack Chassis - AN And GR Models - Door Glass Shattering.

11028051

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, VEHICLE SPEED CONTROL.

CBR - Mack Chassis - Engine Brake Only Works With The Brake Pedal, No Function During Cruise. US07 And Newer Emissions, Model Year 2008 And Newer.

11028032

Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4) and PR(4)).

11027007

Date: 2025-12-04. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
GRANITE (GR)2

Same model, other years

All model years | All Mack models

Other Mack models, 2019

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Mack&model=Granite+%28gr%29&year=2019"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.