No complaints are listed for the 2019 Mack Granite (gu). NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as MACK GRANITE (GU).
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2023-08-25. Systems: EXTERIOR LIGHTING.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.
Remedy: Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0448.
Do not drive: No. Park outside: No.
Date: 2021-04-01. Systems: ELECTRONIC STABILITY CONTROL (ESC).
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stabilit (excerpt)
Consequence: A vehicle that drifts out of its lane increases the risk of a crash. (excerpt)
Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-01-24. Systems: VISIBILITY.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
Consequence: If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
Remedy: Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
Do not drive: No. Park outside: No.
Date: 2018-10-30. Systems: EXTERIOR LIGHTING.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Granite (GU) vehicles equipped with snow plow lamp preparation kits. The snow plow headlights can be turned on without other exterior lights, and high beam indicator will not work when the snow plow high beams are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "L (excerpt)
Consequence: The driver may operate the vehicle with the snow plow headlights on but the marker and tail lamps off, reducing the vehicle's visibility and increasing the risk of a crash. (excerpt)
Remedy: Mack will notify owners, and dealers will update the software related to the plow lights, free of charge. The recall began December 19, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0414. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
201 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE AND ENGINE COOLING | 63 |
|---|
| ELECTRICAL SYSTEM | 43 |
|---|
| POWER TRAIN | 32 |
|---|
| EQUIPMENT | 23 |
|---|
| ENGINE | 22 |
|---|
| FUEL SYSTEM, DIESEL | 14 |
|---|
| FUEL SYSTEM, GASOLINE | 14 |
|---|
| SUSPENSION | 10 |
|---|
11036580
Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Mack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer
11032086
Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
CBR - Mack Carrier Nut Adhesive Change.
11032092
Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
11029445
Date: 2026-02-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR - The purpose of this solution is to give information on Engine Control Module (EMS) Software content.
11028051
Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, VEHICLE SPEED CONTROL.
CBR - Mack Chassis - Engine Brake Only Works With The Brake Pedal, No Function During Cruise. US07 And Newer Emissions, Model Year 2008 And Newer.
11028032
Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4) and PR(4)).
11027007
Date: 2025-12-04. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.
11026025
Date: 2025-11-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.
CBR - Mack Temperature Sensor Troubleshooting Guide
11026021
Date: 2025-11-12. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
CBR - 13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing.
11021332
Date: 2025-07-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.