The Used Car Index

2019 Mack Pinnacle (pi/pn) problems

No complaints are listed for the 2019 Mack Pinnacle (pi/pn). NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as MACK PINNACLE (PI/PN).

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
3,906
Investigations
0
Open investigations
0
Manufacturer communications
256

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

3 recalls.

21V233000

Date: 2021-04-01. Systems: ELECTRONIC STABILITY CONTROL (ESC).

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stabilit (excerpt)

Consequence: A vehicle that drifts out of its lane increases the risk of a crash. (excerpt)

Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423. (excerpt)

Do not drive: No. Park outside: No.

19V054000

Date: 2019-01-24. Systems: VISIBILITY.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.

Consequence: If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.

Remedy: Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.

Do not drive: No. Park outside: No.

18V778000

Date: 2018-11-01. Systems: STEERING.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The pinch bolt on the upper steering shaft may not have been tightened, possibly resulting in the steering shaft separating and causing a loss of steering.

Consequence: A loss of steering can increase the risk of a crash.

Remedy: Mack will notify owners, and dealers will inspect the vehicles for any loose pinch bolts, correcting the vehicles as necessary, free of charge. The recall began November 30, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0413.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

256 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING89
ELECTRICAL SYSTEM57
POWER TRAIN38
EQUIPMENT36
ENGINE28
FUEL SYSTEM, DIESEL15
SUSPENSION14
FUEL SYSTEM, GASOLINE9

11036580

Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Mack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer

11034136

Date: 2026-06-29. Type: Emissions. Systems: ENGINE.

Mack Trucks has determined that certain vehicles equipped with a model year (a MYa ) 2017-2018 MP8 Turbo Compound (TC) engine may not meet California and Federal Regulations (CARB). This Recall is for updated software that will reduce the amount of time necessary for the system to operate in a col

11032094

Date: 2026-04-30. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.

CBR - Mack Chassis - Dash Panel Cracking at Mounting to BIW.

11032086

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Carrier Nut Adhesive Change.

11032092

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

11030583

Date: 2026-03-02. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

CBR - Z Spring Bracket Wear.

11029445

Date: 2026-02-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CBR - The purpose of this solution is to give information on Engine Control Module (EMS) Software content.

11028051

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, VEHICLE SPEED CONTROL.

CBR - Mack Chassis - Engine Brake Only Works With The Brake Pedal, No Function During Cruise. US07 And Newer Emissions, Model Year 2008 And Newer.

11028032

Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4) and PR(4)).

11027007

Date: 2025-12-04. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PINNACLE (PI/PN)0

Same model, other years

All model years | All Mack models

Other Mack models, 2019

Sources

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