The Used Car Index

2012 Mack Granite (gu) problems

No complaints are listed for the 2012 Mack Granite (gu). NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as MACK GRANITE (GU).

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
13
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
70,208
Investigations
0
Open investigations
0
Manufacturer communications
185

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

13 recalls. Showing the latest 10 of 13.

25V867000

Date: 2025-12-15. Systems: SERVICE BRAKES, AIR.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2010-2016 Granite (GU) trucks. Vehicles remedied under Recall 15V804 (SC0398) may have had incorrect parts installed during subsequent repairs. The incorrect parts may cause a brake imbalance between the steer and drive axle brakes and the rear brakes to overheat. (excerpt)

Consequence: Overheated brakes may cause a tire blowout or fire, increasing the risk of a crash. (excerpt)

Remedy: Dealers will inspect and replace the brake chambers as necessary, free of charge. Owner letters were mailed April 14, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0491. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 22, 2025. Owners who received a remedy under Recall 15V804 ( (excerpt)

Do not drive: No. Park outside: No.

16V929000

Date: 2016-12-23. Systems: SUSPENSION.

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.

Consequence: Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.

Remedy: Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.

Do not drive: No. Park outside: No.

16V099000

Date: 2016-02-19. Systems: POWER TRAIN.

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen. (excerpt)

Consequence: If he cap nut loosens and falls off, the yoke can separate from the axle input shaft and allow the drive shaft to disconnect, increasing the risk of a crash. (excerpt)

Remedy: Mack will notify owners, and dealers will replace the cap nut. The input shaft threads will be inspected for damage. Any damaged input shaft will be replaced. These repairs will be performed free of charge. An interim notice was sent to owners on April 25, 2016. The recall began on June 7, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for t (excerpt)

Do not drive: No. Park outside: No.

15V804000

Date: 2015-11-30. Systems: SERVICE BRAKES, AIR.

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2010-2016 Granite 4X2 trucks manufactured September 17, 2009, to July 31, 2015. Due to a brake imbalance between the steer and drive axle brakes, the rear brakes may overheat.

Consequence: If the rear brakes overheat there would be an increased risk of a tire blowout or a wheel-end fire.

Remedy: Mack will notify owners, and dealers will replace either the brake chambers on the steer axles or the drive axles to correct the imbalance, free of charge. The recall began on January 27, 2016. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0398.

Do not drive: No. Park outside: No.

15V702000

Date: 2015-10-26. Systems: ENGINE AND ENGINE COOLING.

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2010-2016 Granite (GU), LR, and TerraPro (LEU, MRU) trucks manufactured November 17, 2009 to October17, 2015. The affected trucks have engines with a turbocharger oil supply line that may contact or interfere with the turbocharger inlet elbow, clean air intake clamp, or the air fuel control tube, and result in an oil leak.

Consequence: If the turbocharger oil supply line oil leaks in the proximity of the engine exhaust manifold there would be an increased risk of a fire.

Remedy: Cummins will notify owners on behalf of Mack, and dealers will inspect for oil supply line interference or damage, eliminating the interference and replacing the oil supply line, as necessary, free of charge. The recall is expected to begin November 30, 2015. Owners may contact Cummins at 1-800-343-7357 or Mack customer service at 1-800-866-1177. Cummins' number for this recall is SC0396.

Do not drive: No. Park outside: No.

15V528000

Date: 2015-08-18. Systems: SERVICE BRAKES, AIR.

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2016 Granite (GU) trucks manufactured September 24, 2011, to July 1, 2015. The affected trucks may be equipped with an air brake system reservoir that does not have a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Consequence: If the air brake system reservoir has as insufficient volume, braking performance may be affected, increasing the risk of a crash.

Remedy: Mack will notify owners, and dealers will add additional air brake reservoir volume, free of charge. The recall began on October 15, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0394.

Do not drive: No. Park outside: No.

15V522000

Date: 2015-08-17. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, AIR.

Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2013 and 2015 Titan (TD), model year 2014 and 2015 Pinnacle (CHU), and model years 2009-2010, 2012, and 2014-2016 Granite (GU) trucks. The chassis harness and air lines may not be properly clipped to the crossmember, which can allow the cables and air lines to fall and get twisted in the driveline.

Consequence: If the electrical cables and air lines were to fall and get tangled in the driveline, it could affect the electrical system and braking system, increasing the risk of a vehicle crash.

Remedy: Mack will notify owners, and dealers will inspect the vehicles and properly clip the harness and air lines, free of charge. The recall began on September 30, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0393.

Do not drive: No. Park outside: No.

14V208000

Date: 2014-04-18. Systems: EXTERIOR LIGHTING.

Defect: Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.

Consequence: A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.

Remedy: Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0379.

Do not drive: No. Park outside: No.

14V078000

Date: 2014-02-21. Systems: ELECTRICAL SYSTEM.

Defect: Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured (excerpt)

Consequence: Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire. (excerpt)

Remedy: Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number (excerpt)

Do not drive: No. Park outside: No.

12V308000

Date: 2012-07-02. Systems: VISIBILITY.

Defect: MACK IS RECALLING CERTAIN MODEL YEAR 2012 CHU, CXU, AND GU VEHICLES, MANUFACTURED FROM OCTOBER 10, 2011, THROUGH NOVEMBER 17, 2011. HARDWARE USED TO SECURE THE WINDSHIELD WIPER LINKAGE TO THE WIPER MOTOR MAY NOT BE SUFFICIENTLY TORQUED, AND MAY CAUSE THE WINDSHIELD WIPER LINKAGE TO DETACH FROM THE WIPER MOTOR. AS A RESULT, THE WINDSHIELD WIPERS WILL NOT FUNCTION.

Consequence: IF THIS OCCURS, UNDER CERTAIN DRIVING CONDITIONS THE DRIVER'S VISIBILITY WILL BE REDUCED, INCREASING THE RISK OF A CRASH.

Remedy: MACK WILL NOTIFY OWNERS, AND REPLACE THE HARDWARE ON AFFECTED VEHICLES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

185 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING55
ELECTRICAL SYSTEM36
POWER TRAIN30
EQUIPMENT21
ENGINE15
SUSPENSION13
UNKNOWN OR OTHER9
SERVICE BRAKES, AIR7

11032086

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Carrier Nut Adhesive Change.

11032092

Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

11028051

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, VEHICLE SPEED CONTROL.

CBR - Mack Chassis - Engine Brake Only Works With The Brake Pedal, No Function During Cruise. US07 And Newer Emissions, Model Year 2008 And Newer.

11021332

Date: 2025-07-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.

11021333

Date: 2025-07-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES.

CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.

11018804

Date: 2025-05-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure) (Possible Related Codes - SPN4811 , SPN 100 , PID 100)

11016342

Date: 2025-03-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

If oil dilution is suspected refer to the applicable CBR solution below: a CBR-659o ?Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions, All Model Years

11008377

Date: 2024-09-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR: Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer

11008366

Date: 2024-09-13. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.

11008368

Date: 2024-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the parameter YYT is set to "Enable" with Premium Tech Tool.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
GRANITE (GU)0

Same model, other years

All model years | All Mack models

Other Mack models, 2012

Sources

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