The Used Car Index

2021 Mack Granite (gu) problems

No complaints are listed for the 2021 Mack Granite (gu). NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as MACK GRANITE (GU).

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
27,418
Investigations
0
Open investigations
0
Manufacturer communications
85

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

4 recalls.

23V600000

Date: 2023-08-25. Systems: EXTERIOR LIGHTING.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.

Remedy: Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0448.

Do not drive: No. Park outside: No.

21V476000

Date: 2021-06-25. Systems: SUSPENSION.

Defect: Mack Trucks, Inc. (Mack Trucks) is recalling certain 2020-2021 Granite vehicles equipped with certain SL2065 steerable lift axles. The lower rear pivot cap screws may not be long enough to sufficiently engage the locking feature of the corresponding nuts.

Consequence: The short screws can cause the hardware to separate from the suspension system and become a road hazard, increasing the risk of a crash or injury.

Remedy: Mack Trucks will inspect the suspension system and replace the lower rear pivot cap screws, as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Mack Trucks' customer service at 1-800-866-1177. Mack Trucks' number for this recall is SC0426.

Do not drive: No. Park outside: No.

21V416000

Date: 2021-06-02. Systems: WHEELS.

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2021-2022 Anthem, Granite, and Pinnacle vehicles. The hubcap compression spring can cause the hubcap to separate.

Consequence: A separated hubcap can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will remove the hubcap, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0425.

Do not drive: No. Park outside: No.

21V233000

Date: 2021-04-01. Systems: ELECTRONIC STABILITY CONTROL (ESC).

Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stabilit (excerpt)

Consequence: A vehicle that drifts out of its lane increases the risk of a crash. (excerpt)

Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

85 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING34
ELECTRICAL SYSTEM16
POWER TRAIN12
EQUIPMENT9
STRUCTURE6
SUSPENSION6
FUEL SYSTEM, DIESEL5
SERVICE BRAKES, AIR3

10253804

Date: 2024-04-22. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.

10253807

Date: 2024-04-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.

10253817

Date: 2024-04-02. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS, SEAT BELTS, SERVICE BRAKES, AIR.

CBR: Chassis Equipped With VECU5 Active Datalink/Communication Faults For Multiple Modules; ABS And SRS Communication Faults

10252308

Date: 2024-03-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head.

10252311

Date: 2024-03-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CBR: After cluster replacement and programming, the Driver Information Display (DID) may not function as designed.

10251333

Date: 2024-02-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CBR -Telematics Gateway (TGW) Connect Ability Issues

10251334

Date: 2024-02-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Service Campaign - MP8 Stainless Oil Pan.

10251328

Date: 2024-02-16. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.

10251329

Date: 2024-02-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

10251331

Date: 2024-02-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
GRANITE (GU)0

Same model, other years

All model years | All Mack models

Other Mack models, 2021

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Mack&model=Granite+%28gu%29&year=2021"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.