The Used Car Index

2023 Mazda CX-30 problems

NHTSA lists 25 complaints for the 2023 Mazda CX-30, 5 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as MAZDA CX-30.

At a glance

Complaints
25
With crash
5
With fire
0
With injury (complaints)
2
Injuries
2
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,410
Investigations
0
Open investigations
0
Manufacturer communications
318

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
SERVICE BRAKES728.0%
UNKNOWN OR OTHER624.0%
FORWARD COLLISION AVOIDANCE520.0%
ELECTRICAL SYSTEM312.0%
POWER TRAIN312.0%
SUSPENSION312.0%
AIR BAGS28.0%
BACK OVER PREVENTION28.0%
LANE DEPARTURE28.0%
STEERING28.0%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING5
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING2
FORWARD COLLISION AVOIDANCEWARNINGS1
LANE DEPARTUREBLIND SPOT DETECTION1
LANE DEPARTUREWARNING1
LATCHES/LOCKS/LINKAGESHATCHBACK/LIFTGATE1
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control832.0%0.94
electrical electronic728.0%0.85
mechanical failure416.0%0.70
visibility or lighting312.0%0.96
restraint or airbag28.0%1.00
noise or comfort14.0%0.85
Severities
LabelCountShare of taggedMean confidence
moderate1456.0%0.85
high728.0%0.91
low416.0%0.68

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 25 tagged complaints of 25 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

23V275000

Date: 2023-04-18. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.

Consequence: Reduced braking ability can increase the distance required to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the ABS HCU, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5823D.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

318 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM119
UNKNOWN OR OTHER77
ENGINE52
ENGINE AND ENGINE COOLING31
STRUCTURE31
EQUIPMENT28
POWER TRAIN22
EXTERIOR LIGHTING17

11037900

Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting St

11037899

Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical con

11037634

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during t

11037018

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING, UNKNOWN OR OTHER.

This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda A

11037011

Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, WHEELS.

This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missin

11037019

Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

11036688

Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-012/22 10/06/22 DESCRIPTION Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fittin

11037008

Date: 2026-08-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

DESCRIPTION Some vehicles may continue to display the recall notification "IMPORTANT NOTICE. VIEW VEHICLE STATUS MONITOR FOR DETAILS" on the center display even after the recall has been completed. NOTE: Once the warranty claim for the recall campaign is approved by Mazda Japan, the recall notificat

11037006

Date: 2026-08-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Some vehicle may exhibit the CHECK ENGINE light on with DTC P0524 (Engine oil pressure control system: Oil pressure decrease) and no abnormal engine noise. This may be caused by a malfunction of the oil pressure control valve (located at the rear of the engine block near the oil filter) due to machi

11035595

Date: 2026-07-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STEERING.

DESCRIPTION Some customers may complain that the electric power steering warning light illuminates after engine start and DTC U2011:1C is stored. Zinc-plated whisker may form inside the EPS motor and trigger the DTC. However, since it is cleared when power is supplied during DTC detection, normal op

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CX-3025

Same model, other years

All model years | All Mazda models

Other Mazda models, 2023

Sources

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