NHTSA lists 63 complaints for the 2023 Mazda CX-50, 9 of them mention a crash and 0 mention a fire. 3 complaints mention an injury, with 3 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as MAZDA CX-50.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 22 | 34.9% | 0.85 |
|---|
| electrical electronic | 15 | 23.8% | 0.80 |
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| loss of control | 12 | 19.0% | 0.73 |
|---|
| noise or comfort | 4 | 6.3% | 0.66 |
|---|
| structural or corrosion | 4 | 6.3% | 0.63 |
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| restraint or airbag | 3 | 4.8% | 0.99 |
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| fluid or fuel leak | 2 | 3.2% | 0.99 |
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| unclear | 1 | 1.6% | 0.80 |
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Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 36 | 57.1% | 0.86 |
|---|
| low | 17 | 27.0% | 0.79 |
|---|
| high | 10 | 15.9% | 0.86 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 63 tagged complaints of 63 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
2 recalls.
Date: 2023-04-18. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.
Consequence: Reduced braking ability can increase the distance required to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the ABS HCU, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5823D.
Do not drive: No. Park outside: No.
Date: 2023-03-01. Systems: TRAILER HITCHES.
Defect: Mazda North America Operations (Mazda) is recalling certain 2023 CX-50 vehicles equipped with a Mazda Genuine Accessory trailer hitch. The trailer hitch harness may detach and become damaged, which can result in inoperative trailer lights and/or brakes.
Consequence: Towing a trailer with inoperative lights or brakes can increase the risk of a crash.
Remedy: Dealers will repair the trailer hitch harness, free of charge. Owner notification letters were mailed April 11, 2023. Owners may contact Mazda customer service at 1-800-222-5500 option 6. Mazda's number for this recall is 5723B.
Do not drive: No. Park outside: No.
Manufacturer communications
351 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 146 |
|---|
| UNKNOWN OR OTHER | 72 |
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| EQUIPMENT | 55 |
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| STRUCTURE | 47 |
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| ENGINE AND ENGINE COOLING | 31 |
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| ENGINE | 21 |
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| LATCHES/LOCKS/LINKAGES | 20 |
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| EXTERIOR LIGHTING | 16 |
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11037900
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting St
11037899
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical con
11037634
Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during t
11037018
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda A
11037011
Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, WHEELS.
This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missin
11037019
Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
11037008
Date: 2026-08-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
DESCRIPTION Some vehicles may continue to display the recall notification "IMPORTANT NOTICE. VIEW VEHICLE STATUS MONITOR FOR DETAILS" on the center display even after the recall has been completed. NOTE: Once the warranty claim for the recall campaign is approved by Mazda Japan, the recall notificat
11037006
Date: 2026-08-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Some vehicle may exhibit the CHECK ENGINE light on with DTC P0524 (Engine oil pressure control system: Oil pressure decrease) and no abnormal engine noise. This may be caused by a malfunction of the oil pressure control valve (located at the rear of the engine block near the oil filter) due to machi
11035606
Date: 2026-07-02. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-063/24 09/06/24 DESCRIPTION The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction.
11034448
Date: 2026-07-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting Started