NHTSA lists 13 complaints for the 2023 Mazda CX-9, 3 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as MAZDA CX-9.
Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.
| System | Complaints | Share of this vehicle's complaints |
|---|---|---|
| UNKNOWN OR OTHER | 4 | 30.8% |
| Buckle | 2 | 15.4% |
| Chest Clip | 2 | 15.4% |
| Chest Clip, Buckle, Harness | 2 | 15.4% |
| FORWARD COLLISION AVOIDANCE | 2 | 15.4% |
| Harness | 2 | 15.4% |
| SERVICE BRAKES | 2 | 15.4% |
| STEERING | 2 | 15.4% |
| AIR BAGS | 1 | 7.7% |
| ELECTRICAL SYSTEM | 1 | 7.7% |
| System | Subsystem | Complaints |
|---|---|---|
| FORWARD COLLISION AVOIDANCE | WARNINGS | 2 |
| FORWARD COLLISION AVOIDANCE | AUTOMATIC EMERGENCY BRAKING | 1 |
| STRUCTURE | BODY | 1 |
One complaint can name several systems, so shares can add to more than 100 percent.
These labels are model-generated, not NHTSA data.
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| loss of control | 4 | 30.8% | 0.94 |
| electrical electronic | 3 | 23.1% | 0.72 |
| mechanical failure | 3 | 23.1% | 0.74 |
| restraint or airbag | 2 | 15.4% | 0.99 |
| structural or corrosion | 1 | 7.7% | 0.46 |
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| moderate | 10 | 76.9% | 0.88 |
| high | 3 | 23.1% | 1.00 |
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 13 tagged complaints of 13 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
See new recalls and investigations this week.
0 recalls.
0 investigations; 0 open.
220 manufacturer communications.
| System | Count |
|---|---|
| ELECTRICAL SYSTEM | 107 |
| UNKNOWN OR OTHER | 59 |
| EQUIPMENT | 30 |
| ENGINE AND ENGINE COOLING | 24 |
| ENGINE | 18 |
| STRUCTURE | 17 |
| EXTERIOR LIGHTING | 14 |
| WHEELS | 11 |
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting St
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical con
Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during t
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda A
Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, WHEELS.
This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missin
Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Date: 2026-07-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting Started
Date: 2026-06-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by ask
Date: 2026-06-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replac
Date: 2026-06-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Con
None listed.
| NHTSA model label | Complaints |
|---|---|
| CX-9 | 13 |
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