NHTSA lists 38 complaints for the 2025 Mazda CX-50, 3 of them mention a crash and 0 mention a fire. 4 complaints mention an injury, with 4 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as MAZDA CX-50.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 13 | 34.2% | 0.86 |
|---|
| loss of control | 6 | 15.8% | 0.81 |
|---|
| fire or overheating | 5 | 13.2% | 0.87 |
|---|
| electrical electronic | 4 | 10.5% | 0.93 |
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| structural or corrosion | 4 | 10.5% | 0.77 |
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| fluid or fuel leak | 3 | 7.9% | 0.58 |
|---|
| noise or comfort | 2 | 5.3% | 0.86 |
|---|
| restraint or airbag | 1 | 2.6% | 0.95 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 17 | 44.7% | 0.82 |
|---|
| low | 13 | 34.2% | 0.72 |
|---|
| high | 7 | 18.4% | 0.89 |
|---|
| critical | 1 | 2.6% | 0.70 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 38 tagged complaints of 38 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
2 recalls.
Date: 2025-10-29. Systems: SUSPENSION.
Defect: Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment. (excerpt)
Consequence: Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash. (excerpt)
Remedy: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7925J. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-06-18. Systems: AIR BAGS.
Defect: Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.
Consequence: An air bag that deploys improperly increases the risk of injury during a crash.
Remedy: Dealers will update the module software, free of charge. Owner notifications will not be mailed due to all vehicles being under Mazda dealer control. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7625F.
Do not drive: No. Park outside: No.
Manufacturer communications
83 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 40 |
|---|
| UNKNOWN OR OTHER | 39 |
|---|
| ENGINE | 13 |
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| STRUCTURE | 10 |
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| POWER TRAIN | 5 |
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| EXTERIOR LIGHTING | 4 |
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| SERVICE BRAKES | 4 |
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| WHEELS | 4 |
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11037632
Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional symptoms that may occur: Connected Vehicle One Time Passcode (OTP) may fail. Connected Vehicle Remote functions may fail. The following DTC's may be stored: B1252:
11037900
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting St
11037899
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical con
11037634
Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during t
11037018
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda A
11037011
Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, WHEELS.
This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missin
11037019
Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
11037008
Date: 2026-08-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
DESCRIPTION Some vehicles may continue to display the recall notification "IMPORTANT NOTICE. VIEW VEHICLE STATUS MONITOR FOR DETAILS" on the center display even after the recall has been completed. NOTE: Once the warranty claim for the recall campaign is approved by Mazda Japan, the recall notificat
11037017
Date: 2026-08-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-012/26 04/17/26, 03/04/26 and 02/26/2026 DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional symptoms that may
11037006
Date: 2026-08-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Some vehicle may exhibit the CHECK ENGINE light on with DTC P0524 (Engine oil pressure control system: Oil pressure decrease) and no abnormal engine noise. This may be caused by a malfunction of the oil pressure control valve (located at the rear of the engine block near the oil filter) due to machi