NHTSA lists 32 complaints for the 2025 Mazda CX-90, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as MAZDA CX-90.
At a glance
Complaints
32
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
104,854
Investigations
1
Open investigations
1
Manufacturer communications
272
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
SERVICE BRAKES
9
28.1%
UNKNOWN OR OTHER
8
25.0%
ENGINE
7
21.9%
FORWARD COLLISION AVOIDANCE
6
18.8%
ELECTRICAL SYSTEM
5
15.6%
FUEL/PROPULSION SYSTEM
3
9.4%
LANE DEPARTURE
3
9.4%
POWER TRAIN
3
9.4%
BACK OVER PREVENTION
2
6.3%
STEERING
2
6.3%
Top subsystems
System
Subsystem
Complaints
FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING
5
FORWARD COLLISION AVOIDANCE
ADAPTIVE CRUISE CONTROL
2
FORWARD COLLISION AVOIDANCE
WARNINGS
2
LANE DEPARTURE
ASSIST
2
LANE DEPARTURE
BLIND SPOT DETECTION
2
BACK OVER PREVENTION
REARVIEW SYSTEM BRAKING
1
BACK OVER PREVENTION
SENSING SYSTEM
1
STRUCTURE
BODY
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading. (excerpt)
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash. (excerpt)
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with (excerpt)
Defect: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360A? view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Consequence: An ESU that does not function properly, increases the risk of a crash.
Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 1 open.
RQ26002
Opened: 2026-01-26. Closed: Not listed.
Momentary increase in steering effort after recall remedy
The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as a sticky steeringa ) during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022. In each complaint, the vehicle h
Systems: STEERING.
Linked campaign numbers: None listed.
Manufacturer communications
272 manufacturer communications.
Communications by system
System
Count
UNKNOWN OR OTHER
96
ELECTRICAL SYSTEM
80
ENGINE
48
SERVICE BRAKES
43
STRUCTURE
37
POWER TRAIN
20
EXTERIOR LIGHTING
14
SEATS
9
11037630
Date: 2026-09-30. Type: Other. Systems: ENGINE, POWER TRAIN.
SUBJECT: ORDERING REQUIREMENT FOR AT COMPONENTS FOR H3T (INLINE 6) Use this guide before ordering or replacing an AT component on applicable H3T vehicles. QUICK CHECKLIST BEFORE ORDERING a ? Confirm the vehicle is a CX-90 (KK) or CX-70 (KJ) with H3T and is within the applicable market coverage. a ?
11037889
Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.
CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited
11037890
Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.
CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited
11037891
Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.
CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited
11037892
Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.
CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited
11037893
Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.
CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited
11037894
Date: 2026-09-24. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.
CSP14 a 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension a (CSP14 a CX-90 models) - Phase 1 Mailing a May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited
11037632
Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional symptoms that may occur: Connected Vehicle One Time Passcode (OTP) may fail. Connected Vehicle Remote functions may fail. The following DTC's may be stored: B1252:
11037637
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.
DESCRIPTION Use this guide before ordering or replacing an AT component on applicable H3T vehicles. QUICK CHECKLIST BEFORE ORDERING Confirm the vehicle is a CX-90 (KK) or CX-70 (KJ) with H3T and is within the applicable market coverage. a ? In GEPC, identify the AT component part number for the vehi
11037900
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting St
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.