NHTSA lists 128 complaints for the 2018 Mazda CX-9, 4 of them mention a crash and 1 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as MAZDA CX-9.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 37 | 28.9% | 0.77 |
|---|
| fluid or fuel leak | 29 | 22.7% | 0.88 |
|---|
| electrical electronic | 24 | 18.8% | 0.89 |
|---|
| fire or overheating | 20 | 15.6% | 0.67 |
|---|
| loss of control | 10 | 7.8% | 0.84 |
|---|
| restraint or airbag | 3 | 2.3% | 0.86 |
|---|
| noise or comfort | 2 | 1.6% | 0.88 |
|---|
| unclear | 2 | 1.6% | 0.98 |
|---|
| visibility or lighting | 1 | 0.8% | 0.89 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 65 | 50.8% | 0.79 |
|---|
| low | 55 | 43.0% | 0.74 |
|---|
| high | 7 | 5.5% | 0.89 |
|---|
| none | 1 | 0.8% | 1.00 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 128 tagged complaints of 128 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
2 recalls.
Date: 2021-11-12. Systems: FUEL SYSTEM, GASOLINE.
Defect: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
Do not drive: No. Park outside: No.
Date: 2019-05-30. Systems: ELECTRICAL SYSTEM.
Defect: Mazda North American Operations (Mazda) is recalling certain 2018 CX-9 vehicles. The wiring harness may disrupt electrical communications and disable the passenger frontal air bag, turn signals, and/or engine starting system.
Consequence: The passenger frontal air bag may not deploy, increasing the risk of injury. Inoperable turn signals prevent the driver from signaling to other drivers, increasing the risk of crash.
Remedy: Mazda will notify owners, and dealers will repair the wiring harnesses, free of charge. The recall began July 26, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 3419E.
Do not drive: No. Park outside: No.
Manufacturer communications
470 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 150 |
|---|
| ELECTRICAL SYSTEM | 139 |
|---|
| ENGINE AND ENGINE COOLING | 61 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 46 |
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| UNKNOWN OR OTHER | 43 |
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| STRUCTURE | 38 |
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| ENGINE | 36 |
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| POWER TRAIN | 35 |
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11037899
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical con
11034447
Date: 2026-06-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by ask
11032003
Date: 2026-05-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. This may be caused by insufficient sealing at the driv
11032104
Date: 2026-04-30. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.
DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group) using VIN Plate Request Form available on
11032103
Date: 2026-04-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN, SERVICE BRAKES, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the sch
11032101
Date: 2026-04-16. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a repla
11030636
Date: 2026-03-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service
11028133
Date: 2026-01-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method a ? B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys a ? 5-digit codes CANNOT be provided for 2019 and newer vehicles (the traditional 5-dig
11028127
Date: 2026-01-05. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
11026917
Date: 2025-12-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below