NHTSA lists 350 complaints for the 2018 Mazda CX-5, 19 of them mention a crash and 1 mention a fire. 6 complaints mention an injury, with 6 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as MAZDA CX-5.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 112 | 32.0% | 0.79 |
|---|
| loss of control | 69 | 19.7% | 0.79 |
|---|
| electrical electronic | 66 | 18.9% | 0.87 |
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| fluid or fuel leak | 45 | 12.9% | 0.80 |
|---|
| structural or corrosion | 16 | 4.6% | 0.85 |
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| unclear | 12 | 3.4% | 0.88 |
|---|
| noise or comfort | 10 | 2.9% | 0.81 |
|---|
| restraint or airbag | 8 | 2.3% | 0.97 |
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| fire or overheating | 7 | 2.0% | 0.74 |
|---|
| visibility or lighting | 5 | 1.4% | 0.89 |
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Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 231 | 66.0% | 0.86 |
|---|
| low | 94 | 26.9% | 0.74 |
|---|
| high | 24 | 6.9% | 0.91 |
|---|
| none | 1 | 0.3% | 0.28 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 350 tagged complaints of 350 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
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3 recalls.
Date: 2021-11-12. Systems: FUEL SYSTEM, GASOLINE.
Defect: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
Do not drive: No. Park outside: No.
Date: 2019-06-27. Systems: ENGINE, POWER TRAIN.
Defect: Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Do not drive: No. Park outside: No.
Date: 2018-06-25. Systems: AIR BAGS.
Defect: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence: If the air bags do not deploy properly in a crash, it can increase the risk of injury.
Remedy: Mazda will notify owners, and dealers will replace the curtain air bags, free of charge. The recall began July 31, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 2718F.
Do not drive: No. Park outside: No.
Manufacturer communications
634 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 171 |
|---|
| ELECTRICAL SYSTEM | 160 |
|---|
| ENGINE AND ENGINE COOLING | 105 |
|---|
| ENGINE | 78 |
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| POWER TRAIN | 58 |
|---|
| STRUCTURE | 49 |
|---|
| UNKNOWN OR OTHER | 48 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 46 |
|---|
11037899
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical con
11036688
Date: 2026-08-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-012/22 10/06/22 DESCRIPTION Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fittin
11034447
Date: 2026-06-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by ask
11032003
Date: 2026-05-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. This may be caused by insufficient sealing at the driv
11032104
Date: 2026-04-30. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.
DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group) using VIN Plate Request Form available on
11032103
Date: 2026-04-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN, SERVICE BRAKES, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the sch
11032101
Date: 2026-04-16. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a repla
11032019
Date: 2026-04-11. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is over
11032100
Date: 2026-04-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may experience one or more electrical malfunctions after a vehicle body repair. A newly painted fender stay (2) may be causing a poo
11030636
Date: 2026-03-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service