NHTSA lists 6 complaints for the 2023 Mercedes-Benz CLA 250, 2 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-10.
NHTSA lists this vehicle as MERCEDES-BENZ CLA 250.
Complaints per 100k sold unavailable. No sales source is available for this record.
| System | Complaints | Share of this vehicle's complaints |
|---|---|---|
| UNKNOWN OR OTHER | 3 | 50.0% |
| AIR BAGS | 1 | 16.7% |
| ELECTRICAL SYSTEM | 1 | 16.7% |
| ENGINE | 1 | 16.7% |
| STEERING | 1 | 16.7% |
| System | Subsystem | Complaints |
|---|
One complaint can name several systems, so shares can add to more than 100 percent.
These labels are model-generated, not NHTSA data.
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| mechanical failure | 2 | 33.3% | 0.61 |
| electrical electronic | 1 | 16.7% | 1.00 |
| loss of control | 1 | 16.7% | 0.99 |
| restraint or airbag | 1 | 16.7% | 1.00 |
| structural or corrosion | 1 | 16.7% | 0.45 |
| Label | Count | Share of tagged | Mean confidence |
|---|---|---|---|
| moderate | 4 | 66.7% | 0.81 |
| high | 2 | 33.3% | 0.99 |
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 6 tagged complaints of 6 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
See new recalls and investigations this week.
0 recalls.
0 investigations; 0 open.
177 manufacturer communications.
| System | Count |
|---|---|
| ELECTRICAL SYSTEM | 106 |
| POWER TRAIN | 16 |
| STRUCTURE | 15 |
| ENGINE | 10 |
| EXTERIOR LIGHTING | 9 |
| STEERING | 9 |
| VISIBILITY/WIPER | 9 |
| UNKNOWN OR OTHER | 8 |
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see attached video. If necessary, apply lubricant to the sleeves.
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibra
Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old stationa s artwork instead of updating to the new one. Cause When a new station change request is triggered, a temporary glitch is causing the Head Unit application to fail to overwrite the
Date: 2026-08-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Complaint Temporary no start condition with check engine light and multiple warning messages. When performing a quick test, the following fault code is stored in Y3/14 a Transmission control for 8a speed duala clutch transmission (DKG): P24F100 The wakea up line of the control unit has a short
Date: 2026-08-29. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Complaint Intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situations. May be most noticeable when transitioning from a coasting condition to accelerator pedal application. May occur in all drive modes. Cause Duala clutch tr
Date: 2026-08-25. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Complaint Customers may report one or more of the following: a ? Transmission malfunction message a ? Check engine light illuminated a ? Shifts into N a ? Concern disappears after ignition cycle When performing a quick test, the following fault code is stored in Y3/14 a Transmission control for 8a
Date: 2026-08-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a res
Date: 2026-08-15. Type: Warranty Program/Extension. Systems: FUEL/PROPULSION SYSTEM.
Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the warranty coverage for the Diagnostic Module for Tank Leakage Detection ("DMTL") on your vehicle from the
Date: 2026-08-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics. Cause Various root causes Remedy See attached diagnostic guide.
Date: 2026-08-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. a ? If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary
None listed.
| NHTSA model label | Complaints |
|---|---|
| CLA 250 | 6 |
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