The Used Car Index

2023 Mercedes-Benz EQE 500 problems

NHTSA lists 8 complaints for the 2023 Mercedes-Benz EQE 500, 2 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as MERCEDES-BENZ EQE 500.

At a glance

Complaints
8
With crash
2
With fire
0
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
31,848
Investigations
0
Open investigations
0
Manufacturer communications
207

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM337.5%
SERVICE BRAKES225.0%
UNKNOWN OR OTHER225.0%
AIR BAGS112.5%
ENGINE112.5%
FORWARD COLLISION AVOIDANCE112.5%
POWER TRAIN112.5%
TIRES112.5%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control562.5%0.81
electrical electronic225.0%0.74
mechanical failure112.5%0.98
Severities
LabelCountShare of taggedMean confidence
moderate675.0%0.88
high225.0%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 8 tagged complaints of 8 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

24V115000

Date: 2024-02-16. Systems: ELECTRICAL SYSTEM.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.

Consequence: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Remedy: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.

Do not drive: No. Park outside: No.

23V555000

Date: 2023-08-04. Systems: STRUCTURE.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.

Consequence: In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.

Remedy: Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

207 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM124
STRUCTURE24
EXTERIOR LIGHTING19
STEERING15
VISIBILITY/WIPER12
SUSPENSION9
POWER TRAIN8
SEATS8

11038188

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see attached video. If necessary, apply lubricant to the sleeves.

11038186

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibra

11038175

Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the IC Control Unit Log, please check the following information: Verify whether DTCs B228229, B228287, and B226656 are present in either A or A+S. Verify that Status

11038174

Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old stationa s artwork instead of updating to the new one. Cause When a new station change request is triggered, a temporary glitch is causing the Head Unit application to fail to overwrite the

11037806

Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: a ? Flashing without a speed limit ("a a "). a ? Flashing when current vehicle speed is under speed limit. a ? Flashing between US speed lim

11037228

Date: 2026-08-28. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR i??Rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). Complaint does not impact the ability to safely steer or contro

11036511

Date: 2026-08-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a res

11036608

Date: 2026-08-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: a ? Flashing without a speed limit ("a a "). a ? Flashing when current vehicle speed is under speed limit. a ? Flashing between US speed lim

11036237

Date: 2026-08-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint The following most common complaints may be observed: a ? Brief connectivity interruptions when using Apple CarPlay over Wi-Fi a ? Audio cuts out a ? Device not recognized a ? No operation possible Cause There are multiple possible causes for an iPhone disconnecting from a vehiclea s head

11036192

Date: 2026-08-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint Customer Complaint: - AC charging is not possible. - The departure time, charging pause, location-based charging or target SOC limit is automatically set to 50% or to a random value in the Mercedes me application or in the charging settings on the head unit display. (Picture 1 & 3) - Incor

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
EQE 5008

Same model, other years

All model years | All Mercedes-Benz models

Other Mercedes-Benz models, 2023

Sources

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