NHTSA lists 2 complaints for the 2023 Mercedes-Benz Metris, 1 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 4 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as MERCEDES-BENZ METRIS.
At a glance
Complaints
2
With crash
1
With fire
0
With injury (complaints)
1
Injuries
4
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
52,360
Investigations
0
Open investigations
0
Manufacturer communications
15
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
AIR BAGS
1
50.0%
LANE DEPARTURE
1
50.0%
SEAT BELTS
1
50.0%
STEERING
1
50.0%
Top subsystems
System
Subsystem
Complaints
LANE DEPARTURE
ASSIST
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
Consequence: An air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy: Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.
Date: 2025-07-11. Systems: BACK OVER PREVENTION, EQUIPMENT.
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
15 manufacturer communications.
Communications by system
System
Count
UNKNOWN OR OTHER
4
ENGINE
3
FUEL/PROPULSION SYSTEM
3
EQUIPMENT
2
POWER TRAIN
2
STRUCTURE
2
VISIBILITY
1
VISIBILITY/WIPER
1
11035563
Date: 2026-07-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenance interval shown in vehicle documentation
11034417
Date: 2026-06-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding door is ajar when the door is completely closed Cause There are several reasons that lead to the failure
11034416
Date: 2026-06-03. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present, including but not limited to: 134800, 134900, 11B300, 11EC00, 15E100, 155700, 162500. Additional event
11033163
Date: 2026-05-07. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER.
Check engine light on and FC P146264 stored in engine and fuel pump control units Complaint Check engine light active and FC P146264 Temp. and pressure sensor B4/15 is stored in Engine control unit and Fuel pump control unit. Cause Software parameter in Fuel pump control unit. Remedy Update fuel pum
11024928
Date: 2025-10-06. Type: Over The Air. Systems: UNKNOWN OR OTHER.
The software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for the communication module is planned for the affected vehicles. This update includes quality-enhancing optimizations for th
11023982
Date: 2025-09-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54.15-P-057373 is performed before replacing
11017558
Date: 2025-04-03. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Check engine light illuminated - Fault code current P04D-B79 The crankcase ventilation system is interrupted. Complaint: Check engine light on. Fault code P04DB79 is current in the engine control module (N3/10). Cause: Open circuit or high resistance to crankcase vent line contact Remedy 1. Check th
11016430
Date: 2025-03-10. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with distilled water. Tip: The washer fluid senso
11014726
Date: 2025-02-12. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
Complaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be disregarded if not activating the check engine light, unless otherwise specified in the gui- ded test. Th
11013887
Date: 2025-02-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
M274 poly-V belt squeaking noises, falls off, not aligned, broken
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.