NHTSA lists 362 complaints for the 2003 Mercury Grand Marquis, 22 of them mention a crash and 2 mention a fire. 10 complaints mention an injury, with 14 injuries and 0 deaths reported.
Data build 2026-10-10.
NHTSA lists this vehicle as MERCURY GRAND MARQUIS.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
1 recalls.
Date: 2015-12-22. Systems: EXTERIOR LIGHTING.
Defect: Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.
Consequence: A loss of headlights can reduce driver visibility and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.
Do not drive: No. Park outside: No.
Investigations
6 investigations; 0 open.
PE15028
Opened: 2015-08-10. Closed: 2016-01-08.
Loss of headlights
The Office of Defects Investigation (ODI) opened an investigation concerning the loss of headlights in model year (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles. The subject vehicles share the same architecture and major components.ODI has received 636 unique reports (for all submission dates) related to the alleged defect, with owners describing a loss of both low and/or hi
Systems: EXTERIOR LIGHTING.
Linked campaign numbers: 15V861000.
DP15002
Opened: 2015-04-01. Closed: 2015-08-11.
Loss of headlamp/exterior lighting
In a letter dated October 2, 2014 the Office of Defects Investigation (ODI) was initially petitioned by the North Carolina Consumers Council, Inc. requesting a defect investigation of an alleged defect condition resulting in headlight and/or exterior lighting failure on 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles.ODI analyzed Vehicle Owner Questionnaire (VOQ) complaints receiv
Systems: EXTERIOR LIGHTING.
Linked campaign numbers: None listed.
PE08066
Opened: 2008-11-26. Closed: 2009-03-24.
LOSS OF HEADLIGHT FUNCTION
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF COMPLAINT REPORTS, FIELD AND TECHNICAL DATA PROVIDED BY FORD AND COMPLAINANT INTERVIEWS. FORD FOUND THAT SOME LIGHTING CONTROL MODULES (LCM) IN THE SUBJECT VEHICLES CONTAINED DEFECTIVE SOLDER JOINTS ON THE PRINTED CIRCUIT BOARD.THIS CONDITION CAN LEAD TO POOR HEADLIGHT PERFORMANCE RANGING FROM INTERMITTENT OUTAGE AND DIMMING TO EVENTU
Systems: EXTERIOR LIGHTING.
Linked campaign numbers: None listed.
DP05005
Opened: 2005-09-22. Closed: 2006-01-04.
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CY
Systems: ENGINE AND ENGINE COOLING.
Linked campaign numbers: None listed.
PE04010
Opened: 2004-01-22. Closed: 2004-07-08.
REAR AXLE FRACTURE
THIS PE WAS OPENED AFTER ODI BECAME AWARE OF TWO ALLEGATIONS CONCERNING REAR AXLE FRACTURE AND PARTIAL WHEEL SEPARATION INVOLVING MY 2003 FORD CROWN VICTORIA POLICE INTERCEPTORS (CVPI).INITIALLY, THE PE'S SCOPE INVOLVED ALL MY 2003 GRAND MARQUIS, CROWN VICTORIA, AND LINCOLN TOWN CARS (I.E., PANTHER PLATFORM) PRODUCED THROUGH JANUARY 2003.WHILE GATHERING INFORMATION ABOUT THIS ISSUE, IT BECAME EVID
Systems: POWER TRAIN.
Linked campaign numbers: 04V328000.
PE03009
Opened: 2003-02-25. Closed: 2003-08-08.
FRACTURE OF THE STEEL WHEEL RIM
THE SUBJECT WHEEL (NEW FOR MY 2003) IS USED ON CROWN VICTORIA (CV) AND GRAND MARQUIS.COMPLAINT DATA INDICATES THAT WHEEL FAILURE AFFECTS PRIMARILY THE COMMERCIAL SPECIFICATION CV MODEL (POLICE AND TAXI) WHICH HAS UNIQUE DESIGN CHARACTERISTICS AND IS GENERALLY SUBJECTED TO HIGHER USAGE DEMANDS.DURING FORD'S ANALYSIS, IT WAS DETERMINED THAT CYCLIC BENDING MOMENT FATIGUE COULD CAUSE RIM CRACKS TO OCC
Systems: WHEELS.
Linked campaign numbers: 03V279000.
Manufacturer communications
90 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 19 |
|---|
| ENGINE AND ENGINE COOLING | 16 |
|---|
| EQUIPMENT | 7 |
|---|
| EXTERIOR LIGHTING | 6 |
|---|
| POWER TRAIN | 6 |
|---|
| STEERING | 6 |
|---|
| STRUCTURE | 6 |
|---|
| FUEL SYSTEM, OTHER | 5 |
|---|
10155551
Date: 2019-02-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
10156863
Date: 2019-02-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
10074793
Date: 2015-06-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
10055936
Date: 2014-04-11. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
FORD: THE LIGHTING CONTROL MODULE HAS EXTENDED WARRANTY COVERAGE, ON CERTAIN VEHICLES, DUE TO A POSSIBLE CRACK ON SOLDER JOINT THAT CONNECTS RELAY TO CIRCUIT BOARD. MODEL 2003-2005 CROWN VICTORIA, GRAND MARQUIS. *PE
10056190
Date: 2014-04-11. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING THE LIGHTING CONTROL MODULE EXTENDED WARRANTY COVERAGE, FOR SOME VEHICLES, TO 15 YEARS OR 250,000 MILES, WHICHEVER OCCURS FIRST. MODEL 2003-2005 VICTORIA, GRAND MARQUIS. *PE
10023943
Date: 2007-10-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE
10014100
Date: 2006-01-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
LIMITED SLIP AXLE CHATTER, SHUDDER, BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNING MANEUVERS. *TT
10018745
Date: 2005-11-14. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
WDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT
10014138
Date: 2005-06-07. Type: Service Bulletin/Repair Instructions. Systems: SEAT BELTS.
SAFETY BELT RETRACTION SPEED. *TT
10014652
Date: 2005-03-07. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
UNCOMMANDED WINDSHIELD WIPER OPERATION. *TT