NHTSA lists 71 complaints for the 2000 Mercury Villager, 8 of them mention a crash and 1 mention a fire. 8 complaints mention an injury, with 11 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as MERCURY VILLAGER.
At a glance
Complaints
71
With crash
8
With fire
1
With injury (complaints)
8
Injuries
11
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
144,435
Investigations
1
Open investigations
0
Manufacturer communications
75
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
VEHICLE SPEED CONTROL
39
54.9%
SERVICE BRAKES, HYDRAULIC
7
9.9%
SEAT BELTS
6
8.5%
AIR BAGS
5
7.0%
STRUCTURE
5
7.0%
SEATS
4
5.6%
SUSPENSION
4
5.6%
ELECTRICAL SYSTEM
3
4.2%
ENGINE AND ENGINE COOLING
3
4.2%
EQUIPMENT
2
2.8%
Top subsystems
System
Subsystem
Complaints
VEHICLE SPEED CONTROL
ACCELERATOR PEDAL
30
AIR BAGS
FRONTAL
3
SEAT BELTS
FRONT
3
SERVICE BRAKES, HYDRAULIC
ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
3
SERVICE BRAKES, HYDRAULIC
FOUNDATION COMPONENTS
3
STRUCTURE
BODY
3
SUSPENSION
FRONT
3
ENGINE AND ENGINE COOLING
COOLING SYSTEM
2
SEATS
FRONT ASSEMBLY
2
ELECTRICAL SYSTEM
IGNITION
1
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Defect: VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.
Consequence: THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.
Remedy: DEALERS WILL INSPECT THE VEHICLES AND, IF THE BOLTS ARE MISSING, WILL REPLACE THE STEERING GEAR MOUNTING BOLTS. ALL BOLTS WILL BE TIGHTENED TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
PE04020
Opened: 2004-02-26. Closed: 2004-06-24.
FAILING HEADLIGHTS
NISSAN AND FORD FOUND THAT THE ORIGINAL EQUIPMENT HEADLIGHT STAINLESS STEEL BULB TERMINALS MAY OVER TIME CAUSE ELEVATED CONTACT RESISTANCE AND OVERHEAT THE ELECTRICAL CONNECTOR HOUSING.THIS CAN RESULT IN A HEADLIGHT FLICKERING, BULB OUTAGE AND HEAT DEFORMATION TO THE HEADLIGHT CONNECTOR.IN APRIL 1999, THE SUPPLIER OF THE HEADLIGHT FOR NISSAN AND FORD CHANGED TO A BULB USING THE STAINLESS STEEL TER
Systems: EXTERIOR LIGHTING.
Linked campaign numbers: None listed.
Manufacturer communications
75 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
17
VISIBILITY
10
POWER TRAIN
9
STRUCTURE
9
SUSPENSION
8
EXTERIOR LIGHTING
4
ELECTRICAL SYSTEM
3
SERVICE BRAKES, HYDRAULIC
3
10026364
Date: 2008-07-31. Type: Service Bulletin/Repair Instructions. Systems: VEHICLE SPEED CONTROL.
FORD: CERTAIN 1999 AND 2000 MODEL YEAR VILLAGER VILLAGERS ARE TO HAVE THE THROTTLE BODY CLEANED. *PE
10014062
Date: 2004-12-13. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
Date: 2004-07-12. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
INOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT
10008159
Date: 2003-11-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
UPDATE WIRING HARNESS WHEN REPLACING FUEL INJECTOR. *TT
10003748
Date: 2003-07-21. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
NEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT
10013060
Date: 2002-10-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
CLIMATE CONTROL A/C SERVICE TECH TIPS. *EH
10008580
Date: 2002-09-02. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
LAMP-BRAKE-INVADVERTENT DISABLING OF BRAKE SHIFT INTERLOCK. *MJ
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.