The Used Car Index

2000 Mercury Mountaineer problems

NHTSA lists 123 complaints for the 2000 Mercury Mountaineer, 15 of them mention a crash and 12 mention a fire. 10 complaints mention an injury, with 17 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as MERCURY MOUNTAINEER.

At a glance

Complaints
123
With crash
15
With fire
12
With injury (complaints)
10
Injuries
17
Deaths
0
Recalls
6
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
3,600,000
Investigations
2
Open investigations
0
Manufacturer communications
203

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
VEHICLE SPEED CONTROL2822.8%
TIRES2217.9%
ELECTRICAL SYSTEM1915.4%
POWER TRAIN1512.2%
AIR BAGS97.3%
SEATS75.7%
EQUIPMENT64.9%
SERVICE BRAKES, HYDRAULIC64.9%
STRUCTURE64.9%
SUSPENSION64.9%
Top subsystems
SystemSubsystemComplaints
POWER TRAINAUTOMATIC TRANSMISSION12
TIRESTREAD/BELT6
ELECTRICAL SYSTEMWIRING5
EQUIPMENTELECTRICAL5
VEHICLE SPEED CONTROLACCELERATOR PEDAL5
AIR BAGSFRONTAL4
SEATSFRONT ASSEMBLY4
STRUCTUREBODY4
SUSPENSIONFRONT4
SERVICE BRAKES, HYDRAULICFOUNDATION COMPONENTS3

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

6 recalls.

07V336000

Date: 2007-08-03. Systems: VEHICLE SPEED CONTROL.

Defect: ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN. (excerpt)

Consequence: THIS COULD RESULT IN AN UNDERHOOD FIRE. (excerpt)

Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS (excerpt)

Do not drive: No. Park outside: No.

03V281000

Date: 2003-08-05. Systems: SEATS.

Defect: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.

Consequence: THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Do not drive: No. Park outside: No.

03V280000

Date: 2003-08-05. Systems: VEHICLE SPEED CONTROL.

Defect: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.

Consequence: THE THROTTLE RETURN SPRING FORCE MAY NOT BE SUFFICIENT TO OVERCOME THE BINDING CONDITION WHEN THE SPEED CONTROL IS DISENGAGED. BRAKING FUNCTION WOULD BE MAINTAINED THOUGH STOPPING DISTANCES MAY BE INCREASED.

Remedy: DEALERS WILL INSPECT THE SPEED CONTROL CABLE AND, IF NECESSARY, REPLACE IT. OWNER NOTIFICATION BEGAN AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Do not drive: No. Park outside: No.

00V228001

Date: 2000-08-18. Systems: SEAT BELTS.

Defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

Remedy: DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Do not drive: No. Park outside: No.

00V179000

Date: 2000-07-05. Systems: AIR BAGS.

Defect: VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A JERKING MOTION.

Consequence: INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL REPLACE THE SIDE CRASH SENSORS WITH A REVISED DESIGN THAT WILL REDUCE THE LIKELIHOOD OF AN UNEXPECTED SIDE AIR BAG DEPLOYMENT.

Do not drive: No. Park outside: No.

00V072000

Date: 2000-03-07. Systems: ELECTRICAL SYSTEM.

Defect: VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR LIGHTS, 4X4 SYSTEM, ETC.) COULD NOT BE TURNED ON OR, IN SOME CASES IF THE FUNCTION IS ON, COULD NOT (excerpt)

Consequence: AN INOPERATIVE WINDSHIELD WIPER SYSTEM COULD AFFECT DRIVER VISIBILITY, INCREASING THE RISK OF A CRASH. (excerpt)

Remedy: DEALERS WILL INSTALL A RESISTOR IN THE GEM CIRCUIT. (excerpt)

Do not drive: No. Park outside: No.

Investigations

2 investigations; 0 open.

DP05005

Opened: 2005-09-22. Closed: 2006-01-04.

SPARK PLUG EJECTION FROM CYLINDER HEAD

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CY

Systems: ENGINE AND ENGINE COOLING.

Linked campaign numbers: None listed.

PE03020

Opened: 2003-05-21. Closed: 2003-09-05.

FRONT SEAT BACK RECLINER ATTACHMENT

BY LETTER DATED AUGUST 4, 2003, FORD NOTIFIED THE AGENCY THAT IT IS CONDUCTING A VOLUNTARY SAFETY RECALL (NHTSA RECALL NO. 03V281) INVOLVING CERTAIN MODEL YEAR (MY) 1998-2001 FORD EXPLORER / MERCURY MOUNTAINEER 4-DOOR, MY 1998-2000 FORD EXPLORER 2-DOOR AND MY 2001-2002 FORD EXPLORER SPORT AND SPORT TRAC VEHICLES EQUIPPED WITH HIGH BACK SEATS.COMPLAINTS ALLEGE THAT THE DRIVER'S SEAT BACK RECLINED W

Systems: SEATS.

Linked campaign numbers: 03V281000.

Manufacturer communications

203 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING45
POWER TRAIN41
EQUIPMENT19
SUSPENSION17
UNKNOWN OR OTHER16
ELECTRICAL SYSTEM15
VISIBILITY11
STRUCTURE10

10014138

Date: 2005-06-07. Type: Service Bulletin/Repair Instructions. Systems: SEAT BELTS.

SAFETY BELT RETRACTION SPEED. *TT

10017891

Date: 2005-04-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

FRONT AXLE LEAKS FLUID FROM VENT TUBE - VEHICLES EQUIPPED WITH 4X4 OR AWD. *TT

10008201

Date: 2004-12-31. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

WARNING INDICATORS-PARKING AID-REVERSE SENSING SYSTEM (RSS) AND FORWARD SENSING SYSTEM (FSS)-FALSE ACTIVATION OF WARNING TONE-SERVICE TIPS. *MJ UPDATE. *TT

10014165

Date: 2004-12-27. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

ALUMINUM CORROSION - SERVICE TIP. *TT

10014062

Date: 2004-12-13. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT

10014086

Date: 2004-12-13. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

10013369

Date: 2004-11-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

GENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT

10013116

Date: 2004-09-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT

10011159

Date: 2004-08-09. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT

10009321

Date: 2004-07-12. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

INOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
MOUNTAINEER123

Same model, other years

All model years | All Mercury models

Other Mercury models, 2000

Sources

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