NHTSA lists 31 complaints for the 2020 Mitsubishi Outlander, 5 of them mention a crash and 0 mention a fire. 4 complaints mention an injury, with 7 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as MITSUBISHI OUTLANDER.
At a glance
Complaints
31
With crash
5
With fire
0
With injury (complaints)
4
Injuries
7
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
121,529
Investigations
0
Open investigations
0
Manufacturer communications
96
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ELECTRICAL SYSTEM
11
35.5%
UNKNOWN OR OTHER
8
25.8%
FORWARD COLLISION AVOIDANCE
6
19.4%
AIR BAGS
4
12.9%
ENGINE
2
6.5%
EXTERIOR LIGHTING
2
6.5%
LANE DEPARTURE
2
6.5%
SEATS
2
6.5%
SERVICE BRAKES
2
6.5%
STRUCTURE
2
6.5%
Top subsystems
System
Subsystem
Complaints
FORWARD COLLISION AVOIDANCE
WARNINGS
4
EXTERIOR LIGHTING
HEADLIGHTS
1
FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING
1
LANE DEPARTURE
BLIND SPOT DETECTION
1
LATCHES/LOCKS/LINKAGES
HOOD
1
STRUCTURE
BODY
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Consequence: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-001. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov June 3, 2026. This recall expands previous NHTSA recall number 25V507.
Defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, (excerpt)
Consequence: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury. (excerpt)
Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002 (excerpt)
Defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2020 Outlander and 2019 Outlander PHEV vehicles. The seat belt for the right side second-row seat may have been assembled incorrectly.
Consequence: An incorrectly assembled seat belt may not properly restrain the occupant, increasing the risk of injury in a crash.
Remedy: MMNA will notify owners, and dealers will inspect the right side second-row seat belt and replace it as necessary, free of charge. This recall began June 17, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-002.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
96 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
36
ELECTRICAL SYSTEM
29
POWER TRAIN
14
ENGINE AND ENGINE COOLING
12
STRUCTURE
8
VISIBILITY
8
EXTERIOR LIGHTING
6
SUSPENSION
6
11031144
Date: 2026-03-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This revised Technical Service Bulletin instructs dealers to confirm that the SDA2 Audio Unit touch screen is unresponsive, and if confirmed, to replace the SDA2 Audio Unit.
11029567
Date: 2026-02-12. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
This revised Technical Service Bulletin provides instructions on how to remedy noise from the HVAC system (heater, air conditioner, ventilation vents) when the blower motor is turned on.
11028351
Date: 2026-01-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This parts bulletin provides clarification on the correct part numbers to order / use based upon the situation of repair / replacement.
11028350
Date: 2026-01-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This Technical Service Bulletin instructs dealers to confirm that the SDA2 Audio Unit touch screen is unresponsive, and if confirmed, to replace the SDA2 Audio Unit.
Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
11025235
Date: 2025-10-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This Technical Information Notice informs dealers that MMNA is investigating the field performance of certain liftgate gas springs outside the population of vehicles covered by Safety Recall No. SR-25-002.
11024111
Date: 2025-09-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This Technical Information Notice informs dealers that the Apple CarPlay and Android Auto icons do not show up on the display when the radio is replaced under Warranty Extension and how to correct the issue..
This Technical Service Bulletin informs dealers of a warranty extension for an unresponsive touch screen on the SDA2 Audio Unit.
11007472
Date: 2024-08-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This Technical Service Bulletin instructs dealers how to update the Smartphone Link Display Audio software to resolve several issues.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.