The Used Car Index

2019 NEW Flyer XHE40 problems

No complaints are listed for the 2019 NEW Flyer XHE40. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as NEW FLYER XHE40.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
6,673
Investigations
0
Open investigations
0
Manufacturer communications
17

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

2 recalls.

25V898000

Date: 2025-12-19. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR.

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning ligh (excerpt)

Consequence: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash. (excerpt)

Remedy: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947. (excerpt)

Do not drive: No. Park outside: No.

21V244000

Date: 2021-04-07. Systems: ELECTRICAL SYSTEM.

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.

Consequence: A sudden loss of power increases the risk of a crash.

Remedy: New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

17 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM9
EQUIPMENT7
SUSPENSION3
FUEL/PROPULSION SYSTEM2
SERVICE BRAKES, AIR2
STRUCTURE2
LATCHES/LOCKS/LINKAGES1

11036146

Date: 2026-07-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.

This bulletin communicates an update to the required replacement interval for the fuel cell secondary air filter on units equipped with Ballard fuel cell systems.

11022210

Date: 2025-08-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.

This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenance manual. This Bulletin reminds operators

10215542

Date: 2022-06-16. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.

Technical Instruction describing how to remove and replace the 12V MV8 magnetic valve with 24V MV8 magnetic valve.

10208773

Date: 2022-02-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

This Instruction to Service describes how to install a reminder decal for the SDS panel retaining lanyard on specifically equipped buses.

10206200

Date: 2021-09-29. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

This Instruction to Service described the retrofit procedure for new spiral groove anti-sway bar mounting bushings.

10194936

Date: 2021-05-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

This instruction to service describes the high voltage inspection procedure for specifically equipped hydrogen-electric vehicles.

10188080

Date: 2021-02-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Technical instruction describing how to remove 2G network module and replace it with a 4G network module for the New Flyer Connect system.

10178062

Date: 2020-07-31. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Technical Instruction detailing the removal and replacement of the MSD's (Mechanical Service Disconnect) on hydrogen/battery electric vehicles.

10175962

Date: 2020-05-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Programmable Logic Controller (PLC) program change - to correct the requirement to manually cycle the rear doors open and closed before operating the bus.

10179349

Date: 2020-02-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, SUSPENSION.

Technical Instruction describing how to retrofit "D" shaped anti-sway bar mounting bushings and hardware

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
XHE400

Same model, other years

All model years | All NEW Flyer models

Other NEW Flyer models, 2019

Sources

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