No complaints are listed for the 2025 NEW Flyer XHE40. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as NEW FLYER XHE40.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
3 recalls.
Date: 2026-03-13. Systems: ELECTRICAL SYSTEM.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2021-2026 XE40, 2023-2025 XE60, 2023-2026 XHE40, and 2024-2026 XHE60 transit buses equipped with Accelera ELFA 3 control systems V1 and V2. An inverter software error may cause unintended acceleration or deceleration in certain conditions.
Consequence: Unintended acceleration or deceleration can increase the risk of a crash.
Remedy: New Flyer will update the inverter software, free of charge. Owner notification letters were mailed April 30, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Do not drive: No. Park outside: No.
Date: 2025-12-19. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning ligh (excerpt)
Consequence: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash. (excerpt)
Remedy: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947. (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-08-29. Systems: ELECTRICAL SYSTEM.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Consequence: A battery module that overheats increases the risk of a fire.
Remedy: New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Do not drive: No. Park outside: No.
Manufacturer communications
11 manufacturer communications.
Communications by system| System | Count |
|---|
| FUEL/PROPULSION SYSTEM | 8 |
|---|
| ELECTRICAL SYSTEM | 6 |
|---|
| SUSPENSION | 1 |
|---|
11037438
Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
Instructions to load the latest software to prevent single out-of-range isolation samples from causing low isolation faults
11035694
Date: 2026-07-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
Instructions to accommodate customer requests to add H2 tank pressure and tank temperature gauge on dash as visible metric for H2 fuel testing requirement.
11033781
Date: 2026-06-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Instructions for uploading the latest software version. When the Voltage Regulator frequency on the PWM enable signal is not 500hz, the regulator can cause CAN errors on whatever CAN line it is installed onto, causing some programming procedures to fail.
11032935
Date: 2026-05-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Instructions for verifying/correcting torque on front destination sign mounting hardware installed on certain buses.
11032602
Date: 2026-05-12. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
This ITS provides instructions on how to replace the air intake assembly on certain fuel cells. This is required due to the air filter for the original intake has been obsoleted by the supplier.
11030374
Date: 2026-03-26. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Instructions to verify the upper shock absorber mount hardware is torqued to spec.
11030100
Date: 2026-03-14. Type: Other. Systems: FUEL/PROPULSION SYSTEM.
Email/letter to customers regarding a coolant leak on some fuel-cell buses.
11025615
Date: 2025-11-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
Instructions to update V2 traction inverters with new bootloader.
11023994
Date: 2025-10-02. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
Instructions to replace the original pressure relief valve with a new part with a lower set pressure point.
11022210
Date: 2025-08-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenance manual. This Bulletin reminds operators