The Used Car Index

2020 NEW Flyer XN40 problems

No complaints are listed for the 2020 NEW Flyer XN40. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as NEW FLYER XN40.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
6,673
Investigations
0
Open investigations
0
Manufacturer communications
13

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

3 recalls.

25V898000

Date: 2025-12-19. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR.

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning ligh (excerpt)

Consequence: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash. (excerpt)

Remedy: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947. (excerpt)

Do not drive: No. Park outside: No.

23V722000

Date: 2023-10-26. Systems: POWER TRAIN.

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2019-2024 XD35, XD40, XN35, and XN40 transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.

Consequence: A sudden loss of drive power can increase the risk of a crash.

Remedy: New Flyer will work with the equipment manufacturer, Allison Transmission Inc., to inspect, and if necessary, tighten loose transmission yoke bolts, free of charge. Owner notification letters were mailed December 9, 2023. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-20.

Do not drive: No. Park outside: No.

22V943000

Date: 2022-12-20. Systems: STEERING.

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.

Consequence: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.

Remedy: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

13 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT10
ELECTRICAL SYSTEM4
SUSPENSION3
FUEL SYSTEM, DIESEL2
ENGINE1
ENGINE AND ENGINE COOLING1
EQUIPMENT ADAPTIVE/MOBILITY1
EXTERIOR LIGHTING1

11032922

Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Instructions for replacing a CNG decal to comply with New York State regulations

10208773

Date: 2022-02-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

This Instruction to Service describes how to install a reminder decal for the SDS panel retaining lanyard on specifically equipped buses.

10206217

Date: 2021-12-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, VISIBILITY.

This Instruction to Service describes the procedure of removing the Comotech windshield wiper motors and replacing them with Sprague windshield wiper motors on specifically equipped buses.

10201972

Date: 2021-08-31. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT, STRUCTURE.

Technical Instruction describing hos to remove, rework, and replace the stop request sign support bracket, to promote clearance for electrical wiring.

10198724

Date: 2021-06-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, FUEL SYSTEM, DIESEL.

Technical Instruction describing how to remove and install a decal indicating CNG fuel system tank expiry date.

10189620

Date: 2021-03-05. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

Technical Instruction describing how to inspect and install new headlamp harness if required.

10183645

Date: 2020-11-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Technical instruction describing how to retrofit the updated Smart Rider Control Unit (PCU) on 40 foot buses.

10182095

Date: 2020-10-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, SUSPENSION.

Technical Instruction describing how to retrofit a metric MAN axle anti-sway bar end link hardware and pendulums.

10177023

Date: 2020-06-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, FUEL SYSTEM, DIESEL.

Technical Instruction on how to install California Proposition 65 Labels for Non - Diesel Vehicles

10175959

Date: 2020-05-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, EQUIPMENT.

Service Manual Bulletin - Changes to Cummins ISLG and L9N engine oil specifications and oil change intervals.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
XN400

Same model, other years

All model years | All NEW Flyer models

Other NEW Flyer models, 2020

Sources

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