The Used Car Index

2020 NEW Flyer XDE40 problems

No complaints are listed for the 2020 NEW Flyer XDE40. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as NEW FLYER XDE40.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
6,673
Investigations
0
Open investigations
0
Manufacturer communications
18

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

3 recalls.

25V898000

Date: 2025-12-19. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR.

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning ligh (excerpt)

Consequence: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash. (excerpt)

Remedy: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947. (excerpt)

Do not drive: No. Park outside: No.

22V943000

Date: 2022-12-20. Systems: STEERING.

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.

Consequence: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.

Remedy: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.

Do not drive: No. Park outside: No.

21V365000

Date: 2021-05-18. Systems: FUEL SYSTEM, DIESEL.

Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2017-2021 XD40, XD35, 2016-2021 XD60, 2017 XDE35, 2016-2020 XDE40, XDE60 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: New Flyer will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-008.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

18 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM10
EQUIPMENT7
POWER TRAIN4
SUSPENSION3
SERVICE BRAKES, AIR2
STEERING2
EXTERIOR LIGHTING1
FUEL/PROPULSION SYSTEM1

11014018

Date: 2025-01-09. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Instruction to Service to check the four mounting bolts that attach the steering box mounting bracket to the frame of the bus to ensure they are torqued to the correct value.

11012376

Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Instructions to Service to incorporate a PLC Update to prevent interlock activation when CAN speed messages are absent.

11007425

Date: 2024-08-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.

Instruction to Service for updating the battery program on certain ELFA2 buses for Improved BMS response to overcharging and other functional safety mechanisms, more robust detection of failure modes through DTCs, improving Battery Data Recorder (BDR) capabilities, streamlined flashing processes, an

11005634

Date: 2024-07-16. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Service bulletin increasing the torque value of a joint in a double-tilt steering column spline shaft.

10246085

Date: 2023-11-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Instruction to Service 60838 to check/replace fuse box mounting hardware as required.

10215534

Date: 2022-05-18. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.

Technical Instruction describing how to replace the air compressor scroll bearing access plug with a bait well plug.

10210021

Date: 2022-03-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SUSPENSION.

This technical instruction describes how to replace dust covers and seal and protect the harnesses associated with the Smart Rider suspension leveling system for 40 foot buses with components installed on both axles.

10206217

Date: 2021-12-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, VISIBILITY.

This Instruction to Service describes the procedure of removing the Comotech windshield wiper motors and replacing them with Sprague windshield wiper motors on specifically equipped buses.

10188041

Date: 2021-02-26. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Technical Instruction describing how to remove, replace and torque BAE ISG mounting bolts.

10188083

Date: 2021-02-26. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Technical Instruction describing how to remove, replace and torque BAE ISG mounting bolts.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
XDE400

Same model, other years

All model years | All NEW Flyer models

Other NEW Flyer models, 2020

Sources

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